Senior Nursing Quality & Care Improvement Leader

1199SEIU Benefit and Pension Funds; New York (NY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

1199SEIU National Benefit Fund is seeking an experienced Nursing Quality & Wellness Leader to provide strategic and operational direction for registered nurses and allied clinical staff. You will oversee daily operations, ensure efficient workflows, and staff appropriately across programs in a hybrid NY setting.

The role emphasizes QA/QI activities, data analysis of trends and outcomes, and acting as a clinical liaison with providers on quality-of-care concerns.

Qualifications

• Valid NY RN license and bachelor’s degree required.
• 6+ years nursing experience in ambulatory/community/medical-surgical settings, incl. 3+ years in quality improvement and 4+ years in management.
• Experience in clinical assessment, patient education, motivational interviewing, critical thinking, QA/QI.
• Strong nurse-physician communication, leadership, coaching, and team-building skills.
• Knowledge of HEDIS and NCQA.
• Intermediate computer literacy; Outlook/Word/Excel preferred.

Responsibilities

• Provide strategic and operational leadership to registered nurses and allied clinical staff.
• Oversee daily operations, ensuring efficient workflows and appropriate staffing levels.
• Coordinate and develop Quality Improvement initiatives and monitor performance metrics and outcomes.
• Review charts and population data to identify trends, gaps, and opportunities for quality improvement across chronic conditions.
• Serve as a clinical liaison between the Fund and Providers on quality-of-care concerns (HEDIS and other Performance Measures).
• Review performance, evaluate effectiveness, analyze data, identify trends, and collaborate with business leads to recommend enhancements.
• Engage RN, Health Educators, and Social Workers in quality assurance projects (outreach to members with gaps in care).
• Assist Medical Director in hiring, recruiting, onboarding and evaluation of clinical staff.
• Provide supervision and coaching of Wellness clinical staff to strengthen competencies.
• Educate members regarding acute and chronic conditions and promote healthier lifestyle behaviors.
• Participate in seasonal vaccination and other testing as needed.
• Participate in Health Fairs, Screenings, and Outreach Events in NYC and outer boroughs.
• Perform additional duties and projects as assigned by management.
• Ability to work flexible hours including evenings and weekends as needed.

Skills

Nursing leadership

Quality improvement

Data analysis

Patient education

Communication

Team collaboration

Education

New York RN license

Bachelor’s degree

Tools

Microsoft Outlook

Excel

Job description

1199SEIU National Benefit Fund is seeking an experienced Nursing Quality & Wellness Leader to provide strategic and operational direction for registered nurses and allied clinical staff. You will oversee daily operations, ensure efficient workflows, and staff appropriately across programs in a hybrid NY setting.

The role emphasizes QA/QI activities, data analysis of trends and outcomes, and acting as a clinical liaison with providers on quality-of-care concerns.