Experience GuideStone!
We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship.
What We Offer You!
We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach and tuition reimbursement.
What You'll Do:
We serve those that serve the Lord with the integrity of our hearts and the skillfulness of our hands. (Psalm 78:72)
- Plan Administration and Operational Oversight: Serve as a senior subject-matter resource for nonqualified deferred compensation plans, including 409A plans and, as applicable, 457(b), 457(f), supplemental executive retirement, excess benefit, restoration, and other executive benefit arrangements. Administer and oversee the full plan lifecycle, including eligibility, enrollment, deferral and payment elections, contributions, vesting, notional investment allocations, participant data, distributions, forfeitures, beneficiary activity, reconciliation, reporting, corrections, and plan changes. Review and interpret plan documents, adoption agreements, participant elections, administrative forms, procedures, and related documentation; process complex, sensitive, and high-impact transactions carrying financial, regulatory, operational, or reputational risk.
- Participant and Stakeholder Service: Serve as a senior operational resource for executive-level participants, HVPs, plan sponsors, and participant representatives; resolve escalated inquiries with professionalism, discretion, accuracy, urgency, and clear nontechnical communication, dedicating effort to communicate well, seek input, and contribute to shared goals.
- Quality Control, Risk, and Compliance: Monitor plan activity for operational failures, documentation gaps, incorrect or late transactions, inconsistent elections, and data discrepancies; research issues and coordinate approved corrections with Compliance, Legal, Tax, Payroll, Finance, Technology, and other partners. Maintain and enhance quality controls, automated queries, exception reports, verification layers, reconciliations, data-validation routines, and peer-review processes; support audits, control testing, regulatory reviews, and compliance reporting.
- Project and Process Improvement: Support new-plan setup, employer onboarding, conversions, takeover plans, enrollment launches, amendments, system changes, data cleanup, remediation, and other specialized projects, including business requirements and testing. Evaluate systems, procedures, and workflows and recommend improvements that strengthen accuracy, scalability, efficiency, control effectiveness, and participant service, demonstrating a commitment to continuous professional growth and mastery of job; maintain procedures, forms, letters, knowledge articles, training materials, and operational manuals.
- Team Support and Knowledge Sharing: Assist Specialists with technical guidance and real-time coaching, contribute to cross-functional workstreams, and support workflow prioritization, applying skills to complete a broad range of tasks and displaying integrity, heart and skill to reflect our Christ-centered vision and mission.
What You'll Need:
- 5+ years of progressive experience in retirement plan administration, NQDC administration, executive benefits, recordkeeping, trust or custody operations, payroll, financial-services operations, or a related regulated environment.
- Bachelor's degree in business, finance, accounting, employee benefits, or a related field, or equivalent work experience.
- Professional designation such as NQPC, CEBS, QKA, Retirement Plans Associate, or a comparable retirement or benefits credential, preferred.
- Direct experience administering NQDC plans or executive benefit arrangements, with advanced knowledge of NQDC operations and working knowledge of Section 409A administrative requirements.
- Ability to interpret and apply plan documents, adoption agreements, participant elections, procedures, and te