Senior Networking Professional Services Engineer - Top Secret/SCI w/CI Poly Clearance Required

Hewlett Packard Enterprise; California; On-site; USD 120,000 - 275,000; Full time

Benefits offered by this job

Remote work

Job summary

Hewlett Packard Enterprise seeks a Senior Networking Professional Services Engineer to join our Service Delivery team as a resident engineer. You will support MX and Routing Director platforms, plan deployments, and test solutions in a large-scale service provider environment.

US citizenship is required. The role offers remote work with collaboration across JTAC and customer teams, enabling deep Juniper product knowledge and customer-facing leadership.

Qualifications

• Routing and switching in data center networks: EVPN, multicast, OSPF, BGP, RSVP, LDP, L2VPN/L3VPN, MPLS TE, tunneling (GRE, VXLAN).
• Experience with MX and Routing Director products.
• Ability to open JTAC cases and coordinate resolution with customer teams.
• Strong communication, presentation, and collaboration skills.
• Ability to work under pressure with customers and engineers to resolve issues.

Responsibilities

• Deep understanding of routing and switching tech in large-scale ISP environments.
• Develop deployment plans and test solutions with a team of resident engineers.
• Act as primary customer contact for operational issues and JTAC resolutions.
• Document and communicate case status and root-cause analyses.

Skills

Routing & switching

WAN topology design

Troubleshooting under pressure

Communication skills

Customer engagement

Case management

Team collaboration

Tools

Juniper MX

Routing Director

XML API

NETCONF

REST API

gRPC

Python RPCs

PyEZ

ncclient

Ansible

Playbooks

Jinja2 templates

Job description

Senior Networking Professional Services Engineer – Top Secret/SCI w/CI Poly Clearance Required

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

We are seeking a highly motivated Senior Network Engineer joining our Service Delivery organization as a resident engineer in an on-site role. In this position you will be responsible for supporting MX and Routing Director platforms in a large-scale service provider environment. The role will be assisting the customer with planning for network deployments, developing implementation plans, and performing testing of solutions. The work will be done in collaboration with a team of resident engineers, other internal organization team members, and the customer in support of these various responsibilities. You will develop deep product knowledge, acting as the customer’s primary point of contact in response to operational issues, engaging Juniper technical assistance Centers (JTAC) resolutions. This includes opening cases, providing requested data, advanced troubleshooting, and providing clearly written information and documentation as requested in support of these duties.

US Citizenship required.

Responsibilities:

• Deep understanding of routing and switching technologies commonly implemented in data center networks including EVPN, Multicast, OSPF, BGP, RSVP, LDP, Pseudo wires, L2VPN, L3VPN, MPLS Traffic Engineering (TE), Routing Policies, and associated tunneling technologies (GRE, VXLAN, etc.).
• Juniper products to be supported: MX, Routing Director

Knowledge and Skills:

• Engineering design, operational, and support experience in large scale ISP environment
• Mastery of topologies and methodologies for WAN transport methods
• Motivation, a self-starter that can take direction but also identify and engage in areas to improve network design and operation
• Strong interpersonal, communication, and presentation skills
• Ability to prioritize work activity to achieve customer and account team goals
• Ability to effectively work under pressure with customer engineers and JTAC to resolve hardware and software issues and implement solutions
• Ability to effectively troubleshoot equipment and network problems & to open/track JTAC cases through to problem resolution
• Ability to effectively communicate case status updates and deliver root cause analysis
• Support informal and formal technology briefings and training sessions

Desired Qualifications:

• Engineering Design/Architecture, Operational, and Support experience in a medium to large scale data center network
• Juniper and/or other vendor certifications a strong plus
• Automation and DevOps knowledge a plus
• Automation access methods: XML API, NETCONF, REST API, gRPC Python tools: RPCs, REST, PyEZ, ncclient
• Ansible: Playbooks and Jinja2 templates
• Automation scripts: Commit, Op, Event, or SNMP scripts; Python and SLAX

Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #operations

Job:

Engineering

Job Level:

TCP_05

Salary:

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 135,500 - 275,000 in California // 119,500 - 275,000 in Texas The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise Technology innovation that fosters business transformation.We Are In the Acceleration Business We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

Equal Employment Opportunity:

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. If you’d like more information about your EEO right as an applicant under the law, please click here: Know Your Rights.

Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement E‑Verify (US & PR only) HPE is an E‑Verify employer. E‑Verify is an Internet-based system that compares information from an employee's Form I‑9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here.

Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Read more about how we win the right way.