Senior Network Voice Engineer

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Phoenix (AZ)

On-site

USD 156,000 - 234,000

Full time

14 days+

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Job summary

A leading technology company is seeking a Senior Network Voice Engineer with expertise in VoIP technology, particularly in Avaya and Nortel systems. The role involves configuring VoIP systems, troubleshooting voice mail servers, and optimizing network infrastructure. The position requires strong coordination skills with vendors and other stakeholders.

Qualifications

4-5 years of experience in VoIP technology and telephony systems.
Solid expertise in Avaya CM and Nortel CS1K.
Strong understanding of voice mail servers, telephony configurations, and networking protocols.

Responsibilities

Configure and maintain VoIP systems, including Avaya CM and Nortel CS1K.
Manage and troubleshoot voice mail servers.
Maintain and optimize VoIP network infrastructure.

Skills

VoIP Engineering

Avaya Communication Manager

Nortel CS1K

SIP Protocols

H.323

MDF/IDF Cabling

Voice Mail Servers

Vendor Coordination

Networking (TCP/IP, DNS, DHCP)

VoIP Troubleshooting

Job description

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, VDart, Inc., is seeking the following. Apply via Dice today!

Job Title: Senior Network Voice Engineer

Location: Phoenix, AZ (Onsite)

Duration/Term: Long Term Contract

Job Summary:

We are seeking an experienced Telecom VoIP Engineer with 4-5 years of hands-on experience in VoIP technology, specializing in Avaya Communication Manager (CM) and Nortel CS1K telephony systems. The ideal candidate will have expertise in voice mail servers, networking protocols, and VoIP call flow, along with strong troubleshooting skills and the ability to coordinate effectively with multiple vendors.

Key Responsibilities:

Configure and maintain VoIP systems, including Avaya CM and Nortel CS1K telephony platforms.
Manage and troubleshoot voice mail servers like Avst, Avaya IX Messaging, and Office Link.
Ensure proper MDF/IDF cabling, patching practices, and structured wiring solutions.
Maintain and optimize VoIP network infrastructure, ensuring seamless connectivity.
Work with TCP/IP, DNS, and DHCP networking protocols to support VoIP functions.
Configure and support analog, digital, IP, SIP, portable, and Polycom phones.
Monitor and enhance VoIP phone call flow, ensuring optimal performance and reliability.
Coordinate effectively with multiple vendors, handling integrations and troubleshooting efforts.
Provide strong troubleshooting support for VoIP phones, minimizing downtime.
Ensure compliance with 323 and SIP protocols, maintaining industry best practices.
Assist in the deployment and maintenance of Avaya and Nortel voice gateways.

Required Qualifications & Experience:

4-5 years of experience in VoIP technology and telephony systems.
Solid expertise in Avaya CM and Nortel CS1K
Strong understanding of voice mail servers, telephony configurations, and networking protocols.
Experience working with TCP/IP, DNS, DHCP, and structured cabling
Hands-on experience with VoIP phone setup, troubleshooting, and performance optimization.
Strong coordination and vendor management skills.
Familiarity with 323 and SIP protocols for seamless VoIP communication.

Key Skills: VoIP Engineering, Avaya Communication Manager, Nortel CS1K, SIP Protocols, H.323, MDF/IDF Cabling, Voice Mail Servers, Vendor Coordination, Networking (TCP/IP, DNS, DHCP), VoIP Troubleshooting

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Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele

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