Sr. Principal Voice Engineer - R10208400-5

Northrop Grumman

Huntsville (AL)

On-site

USD 107,800 - 187,300

Full time

14 days+

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Benefits offered by this job

Health insurance coverage

Paid time off

Discretionary bonuses

Job summary

A leading defense contractor is seeking a Sr. Principal Voice Engineer in Huntsville, AL. The role involves designing and implementing Cisco voice solutions, troubleshooting complex issues, and providing technical support. Candidates should have extensive experience with Cisco solutions and a relevant degree. The position provides competitive salaries and benefits including health insurance and paid time off.

Qualifications

Must have a Master's Degree with 6 years of relevant experience or equivalent.
Must be able to obtain a Secret level security clearance.
Experience in designing and maintaining LAN/WAN networks.

Responsibilities

Design and implement Cisco voice solutions.
Troubleshoot and resolve complex voice-related issues.
Provide technical support and training to end-users.

Skills

Voice design and implementation

Cisco solutions

Troubleshooting

Problem-solving

Education

Master’s Degree or Bachelor's Degree with relevant experience

DOD 8570 IAT level II baseline certification

Tools

Cisco equipment

Microsoft Office

Visio

Job description

Overview

Join to apply for the Sr. Principal Voice Engineer - R10208400-5 role at Northrop Grumman.

RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: Secret
TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation’s history. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.

Key Responsibilities

Design and implement Cisco voice solutions, including VoIP, VTC, VQ, CMS, Jabber, and other unified communications systems.
Develop and maintain complex dial plans, route patterns, translation patterns, route lists, groups and calling search spaces.
Configure and troubleshoot Cisco Unified Border Element (CUBE) routers for SIP trunking and inter-site voice routing.
Support and troubleshoot video teleconferencing (VTC) systems, including Cisco Telepresence, Room Kits, and integration with third-party platforms.
Monitor and optimize voice/video quality using tools like Cisco VQM, RTMT, and third-party monitoring platforms.
Perform routine system upgrades, patches, and backups for UC platforms.
Troubleshoot and resolve complex voice-related issues in a timely manner.
Manage UCCX for multiple teams.
Collaborate with cross-functional teams to integrate voice solutions with existing systems.
Provide technical support and training to end-users and IT staff.
Stay updated with the latest industry trends and technologies related to voice communications.

Additional Duties

Plan, manage and implement complex voice designs in support of customer requirements.
Develop technical solutions to complex problems which require the regular use of ingenuity and creativity.
Support teams in project designs to clarify project requirements, provide design solutions, in accordance with standards.
Perform troubleshooting analysis of voice infrastructure and associated systems.
Document voice hardware and software technology components.
Install and configure Cisco voice hardware/software and accompanying technologies.
Provide third-level support and troubleshooting of voice problems. Periodically provide after-hours and weekend support.
Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment.
Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments.
Manage timely resolution of all critical and/or complex problems meeting SLA requirements.
Experience with Microsoft Office, Visio, Project, PowerPoint and Excel.
Lift equipment weighing up to 40 pounds.
Work after hours and weekends as needed.
This role is 100% onsite at major Northrop Grumman locations including: Redondo Beach, CA; Rolling Meadows, IL; Roy, UT; Melbourne, FL; Linthicum, MD; Chandler, AZ; or Huntsville, AL.

Basic Qualifications

Must have a Master’s Degree with 6 years of relevant experience; OR a Bachelor’s Degree with 8 years of relevant experience; OR an Associate’s Degree with 10 years of relevant experience; OR a High School diploma (or equivalent) with 12 years of relevant experience
Must have a DOD 8570 IAT level II baseline certification (example: Security+ CE).
Must have the ability to obtain a DOD Secret level security clearance (at a minimum) within a reasonable amount of time in order to be considered
Must have experience with designing and maintaining LAN/WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls)
Excellent problem-solving skills and ability to work under pressure.

Preferred Qualifications

Certifications such as CCNP Voice or CCIE Voice.
Top Secret, SCI, Polygraph, or SAP/SAR access would be nice to have.
Demonstrated leadership skills, or previous management of small teams, would be helpful.
Familiarity with network infrastructure and security principles.
Experience with VQ Conferencing.

Primary Level Salary Range: $107,800.00 - $187,300.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate’s experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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