Senior Network (NOC) Administrator

GovCIO; Fort Bliss (TX); On-site; USD 95,000 - 120,000; Full time

Job summary

GovCIO is seeking a Senior Network (NOC) Administrator to monitor and troubleshoot mission-critical network infrastructure in El Paso, TX. The role is fully onsite and requires an active Secret clearance. Nights and weekend shifts are included.

Responsibilities include advanced troubleshooting, SOP updates, ticket management with WAN vendors, and root-cause analyses of complex WAN issues. Strong Cisco/VMware experience preferred.

Qualifications

• Clearance required: Active Secret clearance.
• Extensive experience supporting enterprise network infrastructures.
• Proficiency with Cisco technologies and virtualization platforms.
• Strong understanding of telecom protocols and WAN technologies.

Responsibilities

• Monitor network stability and performance to maintain operations.
• Perform initial and advanced troubleshooting and document steps.
• Monitor UPS health, server performance, and event logs.
• Open, track, and manage service tickets with WAN vendors.
• Perform advanced routing and switching configuration and troubleshooting.
• Manage remote network operations and support enterprise infrastructure administration.

Skills

Cisco technologies

VMware ESXi

Remote administration

Troubleshooting

Education

High School + 9+ years experience

Tools

ISDN/ATM/WAN tech

SOP improvement

Job description

GovCIO is currently hiring for a Senior Network (NOC) Administrator with an active Secret clearance to advance monitoring, troubleshooting, and sustainment of mission‑critical network infrastructure. This role requires deep technical expertise in enterprise networking, remote operations, and root‑cause analysis, as well as maintaining and enhancing operational procedures. This position is located in El Paso, TX, and is fully onsite.

SHIFT

Outside of standard business hours to include overnights and weekends

Responsibilities

• Monitor network stability and performance to maintain continual operations.
• Perform initial and advanced troubleshooting for network and systems issues; document detailed steps and escape appropriately.
• Monitor UPS health, server performance, event logs, and performance counters.
• Update and maintain System Operating Procedures (SOPs).
• Open, track, and manage service tickets with WAN circuit vendors.
• Troubleshoot and resolve complex WAN issues requiring knowledge of ISDN, ATM, SONET, and related telecom technologies.
• Work with enterprise network hardware and tools including Cisco, Juniper, and Forerunner.
• Utilize advanced network analysis platforms such as:
  • Identity Services Engine (ISE)
  • Cisco Adaptive Security Device Manager (ASDM)
  • ScienceLogic SL1
  • Wireless LAN Controllers (WLC)
  • Cisco Prime
  • SolarWinds
  • Cisco Catalyst Center

Additional Senior‑Level Responsibilities

• Perform advanced routing and switching configuration and troubleshooting.
• Work with network authentication technologies (AAA, RADIUS, TACACS+, 802.1X).
• Conduct wireless troubleshooting and manage WLC environments.
• Perform Cisco IOS upgrades, ensuring SSH and encryption compatibility.
• Troubleshoot DHCP, hardware issues, and remote infrastructure failures.
• Manage remote network operations and support enterprise infrastructure administration.
• Conduct root‑cause analyses and produce clear technical findings.
• Independently troubleshoot and resolve complex network issues with minimal oversight.

Shift Work

Candidates must be open to the following shift work:

Qualifications

High School with 9+ years network administration (or commensurate experience)

Required Skills And Experience

• Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.
• Extensive experience supporting enterprise network infrastructures.
• Proficiency with Cisco technologies, virtualization platforms (e.g., VMware ESXi), and remote infrastructure administration.
• Strong understanding of telecom protocols and WAN technologies.
• Ability to independently diagnose and resolve complex network failures.
• Strong technical documentation and SOP improvement skills.

Preferred

• Previous NOC experience highly preferred

Posted Salary Range: USD $95,000.00 - USD $120,000.00 /Yr.