Top 100 Companies to Work for 2019, 2020, 2022 – Washington Business Journal
Job summary
A fast-growing IT Managed Service Provider is seeking an experienced Network Administrator to join their Washington DC team. The candidate should have 3-5 years of technical experience, excellent customer service skills, and certifications such as Network+ or Security+. Responsibilities include managing network performance, establishing network specifications, and being a technical resource for escalated issues. This role offers additional perks including health plans and 401k matching.
Qualifications
Minimum of 3-5 years of experience in a technical role.
Proven track record of excellent customer service.
Experience with troubleshooting network-related problems.
Responsibilities
Be a technical resource for escalated issues.
Establish network specifications and design router administration.
Manage clients' hardware and software vendors.
Maintain network performance through monitoring and analysis.
Conduct onsite trainings as requested by clients.
Skills
Teamwork
Customer Service
Constant improvement
Education
Network+ certification
Security+ certification
MCP certification
Tools
ConnectWise
Windows Servers OS
IT Glue
Virtualization (Vmware/ Hyper-V)
DNS/DHCP
Microsoft Azure
Job description
A fast-growing IT Managed Service Provider is seeking an experienced Network Administrator to join their Washington DC team. The candidate should have 3-5 years of technical experience, excellent customer service skills, and certifications such as Network+ or Security+. Responsibilities include managing network performance, establishing network specifications, and being a technical resource for escalated issues. This role offers additional perks including health plans and 401k matching.