Senior Network Engineer: Cisco, SD-WAN & 24/7 On-Call

SchoolsFirst Federal Credit Union

Tustin (CA)

On-site

USD 88,000 - 132,000

Full time

14 days+

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Job summary

SchoolsFirst Federal Credit Union in California seeks a Senior Network Administrator to manage our enterprise Cisco network, including routing, switching, SD-WAN, and monitoring. You will install, patch, upgrade, and troubleshoot network systems while setting configuration standards and runbooks.

Ideal candidates have 3–5 years of relevant experience, CCNA Routing and Switching, and strong vendor coordination.

Qualifications

High School Diploma or GED required.
Bachelor's Degree in related field or equivalent years of experience.
3-5 years of relevant network infrastructure experience required.
Cisco CCNA Routing and Switching required.
Cisco CCNA Wireless preferred.
Cisco CCNA Security preferred.
ACMA/ACCA preferred.
CCSA preferred.
F5-CA preferred.
Participation in the CA DMV pull program may be required depending on assignment.

Responsibilities

Support enterprise Cisco network infrastructure, including routing and switching, wireless networking, SD-WAN, network monitoring, branch/ATM connectivity, and network operations.
Install, configure, maintain, patch, upgrade, and troubleshoot network systems and related infrastructure.
Develop and maintain configuration standards and operating procedures.
Coordinate with vendors for technical support and upgrades.
Monitor network health, availability, alerts, logs, performance, capacity, and system integrity; provide KPI and metrics reporting as needed.
Respond to incidents, problems, service requests, and escalations; monitor ITSM queues and prioritize resolution appropriately.
Lead root cause analysis efforts for major incidents.
Act as an escalation point for complex network issues.
Develop and maintain configuration standards, operating procedures, documentation, runbooks, and process improvements.
Conduct after-hours maintenance.
Coordinate with team members, vendors, engineering teams, and service stakeholders for support, upgrades, maintenance, and project work.
Create, change, and delete user accounts per request.
Provide assistance for support cases escalated by Network Administrators I & II
Conduct after-hours maintenance, participate in the on-call rotation supporting the production environment 24x7x365, and travel to remote office and ATM locations up to 50% of the time.