Senior Network Engineer

United States Digital Space LLC; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

United States Digital Space LLC seeks a Senior Network Engineer to design, implement and support client networks with a focus on Cisco and Palo Alto technologies. You will work across datacenters, security and VPNs, delivering high-quality network solutions for financial services clients.

The role includes BAU and project work, on-call rotations every ~10 weeks, and collaboration with MSP teams to ensure reliable service delivery.

Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, or equivalent hands-on experience.
• 7-10 years of IT experience in a Cisco environment.
• 5+ years of network engineering experience.
• CCNP or equivalent.
• Experience with Palo Alto; Fortigate/ASA a plus.
• Financial services industry and MSP experience preferred.
• Strong routing, WAN/LAN and transport tech knowledge.
• Travel to client offices and data centers as needed.
• On-call rotation and incident management experience.

Responsibilities

• Prepare complex network designs for new and existing client sites, relocations, upgrades and DR setups with a focus on Cisco.
• Assist in design, build and configuration of Global Network environments and datacenter tech; document and train peers.
• Implement and maintain L2/L3 designs, VLANs, VPNs, QOS, NTP, DHCP, and security protocols.
• Provide Tier 3 support for network and data communication issues, including circuits and routing.
• Configure IPSec VPN tunnels, IP routing (OSPF, EIGRP, BGP) and remote connectivity.
• Research networking issues and evaluate solutions with professional judgment.
• Address urgent client needs and manage realistic expectations for delivery.
• Split BAU and project work; time sheets for client billing.
• On-call for a rotation every ~10 weeks and handle escalations.

Skills

Cisco

Palo Alto

Network Design

Routing Protocols

VPN

On-call support

Security

Education

Bachelor's degree in CS/EE

Tools

SolarWinds Orion

Kiwi

Visio

Job description

Available shifts:

Sat-Wed, 3 PM - 12 AM PHT

Sat-Wed, 11 PM - 8 AM PHT

Senior Network Engineer

The Senior Network Engineer will interact directly with our high-profile, elite client base ensuring they receive our first-rate service. This position will be responsible for all network and security designs, implementations, and day-to-day support for various client network infrastructures. The Senior Network Engineer will also be an integral part in handling various networking functions including Datacenter, security and firewalling while leveraging their Cisco and Palo Alto expertise.

This job is visible to all levels of Senior Management and awards the exciting opportunity to join a rapidly growing, global IT services provider. The Network Engineer must display a high-level of professionalism and sound judgment at all times by promoting superior service to RFA clients. Our ideal candidate will have experience providing IT support to the financial services industry and have worked for a Managed Services Provider (MSP).

RESPONSIBILITIES

• Prepare complex network designs for new and existing client site establishments, site relocations, network upgrades, network expansions, and disaster recovery setups with a focus on Cisco for core network requirementsAssist in the design, build and configuration of the Global Network environments, show a strong knowledge of Datacentre technologies and be able to document these and train peers in their applicationImplement and maintain logical design models (L2/L3, spanning tree, VTP, VLANs, physical cabling), remote VPN software, network control protocols (QOS, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP), and security protocols (SSH, HTTPS, AAA)Provide Tier 3 support for all network and data communication issues including private and internet circuits, routing protocols, VPN connectivity, WAN optimization, hardware, and 3rd party vendor connectivityResearch networking issues and products as required and leverage critical thinking skills to evaluate all possible solutions while using appropriate judgment in applying effective resolutionsProperly address and prioritize tasks based on urgent and highly-sensitive RFA client needs and manage appropriate/realistic expectations to ensure overall client satisfactionResponsible for configuring IPSec VPN tunnels, IP communication, and routing (OSPF, EIGRP, BGP)Leverage a strong knowledge of equipment, production processes, quality control, and other techniques for maximizing efficiencyPosition is a split of BAU and Project work, time sheets are required to be completed for Client billing purposes.Candidate will be on call for a week every staff rotation (approx. every 10 weeks) and will handle escalations from other business units.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Electrical Engineering, or equivalent level of hands-on experience.
• 7-10 years of related IT experience in a Cisco environment.
• Must have 5+ years of network engineering experience.
• Should have CCNP or equivalent.
• Has been involved in Network Design Architect work.
• Advanced Routing and Switching Experience.
• Must be able to travel to our Client offices and Data Centers if needed.
• Palo Alto experience required, Fortigate, ASA an advantage.
• Financial services industry and MSP experience is preferred.
• Strong understanding of routing, WAN/LAN, and transport technologies (Ethernet, SDWAN, VPN, DMVPN, MPLS).
• Excellent desktop and server troubleshooting skills.
• Advanced knowledge of Microsoft Office Suite and Visio.
• Hands-on experience with Solarwinds Orion and Kiwi, Syslog is a plus.