Senior Network Engineer

HD Supply Canada, Inc; Town of Florida (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading industrial distributor is seeking a Senior Network Engineer to provide tier three engineering support and maintain technical infrastructure. The ideal candidate will have over 5 years of experience in infrastructure engineering, proficiency with emerging hardware/software technologies, and a Bachelor’s degree. Responsibilities include managing incident activities, configuring systems, and troubleshooting complex issues within a collaborative environment. This role is remote within Florida.

Qualifications

• 5+ years of experience in infrastructure engineering or related experience.
• Knowledge of emerging hardware and software technologies.
• Experience managing incident management activities.

Responsibilities

• Provides tier three engineering support across the enterprise.
• Configures and maintains applicable systems.
• Recommends needed production capacity.

Skills

Infrastructure engineering

Emerging hardware technologies

Emerging software technologies

Problem-solving

Customer support

Education

Bachelor's degree in computer science

Master's degree in a related field

Job description

.Senior Network Engineer page is loaded## Senior Network Engineerlocations: Remote-FL-UStime type: Full timeposted on: Posted Todayjob requisition id: R26001822Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.**Preferred Qualifications*** Bachelor’s degree in computer science, engineering, or a related field.* 5+ years of infrastructure engineering or related experience.* Knowledge of emerging hardware and software technologies.**Job Summary**Provides technical expertise to develop, maintain, and support technical infrastructure, hardware, and system software components for mid- to large-sized projects. Ensures the performance and reliability of all services meet or exceed the needs of the business.**Major Tasks, Responsibilities, and Key Accountabilities*** Provides tier three engineering support across the enterprise, including providing support and resolution on customer issues and ensuring service level agreements are met and align with functional standards.* Configures and maintains applicable systems and assists with performing daily tasks, such as database backups and configuration management database updates.* Interacts with customers and architects to define system requirements and translate requirements into technical specifications.* Recommends needed production capacity to meet changing business demands and ensures capacity planning deliverables are performed to specifications.* Analyzes hardware and/or applications for compliance with security protocols.* Researches, designs, and tests new technologies.* Manages incident management activities as needed, including troubleshooting issues, performing after-action reviews and tasks, and providing on call disaster recovery support.* Provides training and guidance to junior engineers on work-related projects and tasks.**Nature and Scope*** Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.* Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.* May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.**Work Environment*** Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.* Typically requires overnight travel less than 10% of the time.**Education and Experience*** Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.**Our Goals for Diversity, Equity, and Inclusion**We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.**Equal Employment Opportunity**HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it. has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products – all at competitive prices.Combine this with our industry-leading, value-add services – including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions – and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.