Senior Network Engineer

RBM Software; Pleasanton (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

RBM Software in Pleasanton, CA is seeking an experienced network engineer to manage Cisco ISE wireless and wired authentication across multiple data centers. The role focuses on designing and maintaining secure, highly available networks, performing troubleshooting, and coordinating with vendors.

You will work on WAN/LAN, VPNs, firewalls, and data center infrastructure, contribute to disaster recovery planning, monitor performance, and ensure PCI/SOX compliant security practices.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology or similar.
• 8+ years of network administration/engineering experience.
• Experience troubleshooting and tuning WLAN networks.
• Expertise in WAN/LAN and transport technologies (Ethernet, MPLS, TDM).
• Knowledge of TCP/IP, DNS, DHCP, VPN and security protocols.

Responsibilities

• Install, configure and manage LANs, WANs, wireless networks, routers, switches, firewalls, SD-WAN and other network hardware.
• Manage WAN environment across data centers, ensuring maximum availability and security.
• Troubleshoot network issues and coordinate with vendors and ISPs.
• Maintain network diagrams, documentation and service records.
• Monitor performance and implement tuning; ensure PCI and SOX compliance.
• Participate in 24x7 on-call rotation and cross-department projects.
• Support VOIP phones and related infrastructure for new users.

Skills

WLAN networks

WAN/LAN

Firewalls

VPN

Cisco Nexus

Network monitoring

Network security

Troubleshooting

Documentation

Education

Bachelor’s Degree in CS/IT or similar

Tools

SolarWinds

Cisco Nexus

SSL load balancing

Job description

Cisco ISE- Wireless and Wired authentication

• Install, configure and manage LANs, WANs, wireless networks, routers, switches, firewalls ,SDWAN (Software defined WAN)and other network hardware.
• Responsible for a large WAN environment, involving multiple networks and data centers, ensuring maximum availability and capacity while ensuring adequate security
• Work effectively on cross-departmental projects
• Support network administration of a 24x7 infrastructure; participate in 24x7 on call rotation
• Perform troubleshooting analysis of problems with network infrastructure, working with ISP or vendors
• Manage network user access and permissions.
• Manage network systems back up.
• Document network problems and resolution for future reference
• Maintain network diagrams and documentation
• Generate and maintain documentation as it relates to network configuration, network mapping, processes, and service records
• Monitor network performance, and implement performance tuning
• Apply knowledge of firewalls and intrusion detection systems
• Provide prompt communication and status reports on critical activities
• Ensure proper security practices are followed in accordance with established IT policies and procedures, PCI and SOX Compliance.
• Install, configure VOIP phones, thin clients/desktops for new users.
• Manage cabling and telecom infrastructure to ensure smooth operations of our customer delight center.
• Work closely with business and other IT teams to fulfill infrastructure requirements for new hires, office relocations.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology or similar
• 8+ years of network administration/engineering experience required
• Experience troubleshooting and tuning WLAN networks
• Expertise in WAN/LAN and transport technologies (Ethernet, MPLS, TDM circuits)
• Proven ability to work with logical design models (Spanning tree, VTP, VLANs, physical cabling)
• Knowledge of network protocols (CoS, PoE, NTP, DNS, DHCP, SMTP,VPC), network management protocols (CDP, TFTP, SNMP) and security protocols (SSH, HTTPS/SSL, AAA, IPSec)
• Technical expertise in: Firewall, IPS, SSL, VPN, malware defense, web content filtering,Zscaler SASE, Cisco and Palo Alto firewall Administration,Palo Alto Prisma, Routing, Switching, WLAN
• Networking: Switches, Routers, VPN, Servers, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS
• Experience with e-commerce technologies, such as SSL and load-balancing
• Working knowledge of IP communication and routing (OSPF, EIGRP, BGP)
• Working knowledge to maintain Cisco Nexus environment
• Experience working in a team-oriented, joint environment, preferably in a 24/7/365 Retail/ eCommerce organization
• Experience with Solarwinds or equivalent enterprise monitoring and analysis toolset
• Experience with disaster recovery – planning, implementation and maintenance
• Methodical, meticulous person who is prepared to help instill the processes, standards and best practices in a diverse fast-changing environment
• Experience with highly virtualized environment utilizing networked storage and cloud computing
• Industry certifications desired: PAN and Cisco