Senior Network Engineer

Frontier Communications Corporation; Dallas (TX); Hybrid; USD 60,000 - 150,000; Full time

Job summary

A leading telecommunications provider is seeking a network engineer to join their Data Circuit Provisioning Center team. The role focuses on implementing and verifying Ethernet services while maintaining network documentation. Candidates should have a Bachelor’s degree in Engineering or IT with five years of industry experience. This position offers competitive salary and comprehensive benefits including health plans and PTO.

Benefits

20 PTO days + 10 paid holidays per year

Day one medical, dental, and vision plans

401k match of 50% on eligible compensation

Tuition Assistance Program

10 weeks of paid parental leave

Up to $10k in adoption program assistance

Qualifications

• Minimum of five years experience in telecommunications or broadband.
• Ability to communicate complex issues effectively.
• Demonstrated track record of interfacing with customers.

Responsibilities

• Provision Ethernet services and troubleshoot network issues.
• Document and implement complex network configurations.
• Work with engineering groups to validate provisioning.

Skills

Ethernet Virtual Circuits

Network Provisioning

Troubleshooting

Communication

Analytical Skills

Interpersonal Skills

Education

Bachelor Degree in Engineering, IT

Tools

M6 (Metasolve) ticketing system

Job description

Hybrid

ID: ENGRN012641

Job Description

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! Visit www.frontier.com. See also Frontier’s California – Job Applicant Privacy Notice available at https://frontier-careers.com/california-applicant-privacy-notice/.

Position Summary:

The Data Circuit Provisioning Center team is focused on implementing, verifying and providing a smooth operation of customer line side circuits as it relates to Layer 2 and Layer 3 service delivery platforms. Our responsibility is all inclusive: Provision Ethernet services through Frontier’s network provisioning various network devices; ensuring that network devices are maintained; configuring and troubleshooting the network that supports connectivity to customer NID’s; producing detailed implementation instructions or carrying out required changes to complete tasks/projects; troubleshooting failed installs; changes/improvements requested by management and Engineering and Planning groups; and DCP also update/maintain all network documentation as required. Additionally, the engineer works directly with Centralized Engineering, Provisioning Engineering Project Managers, Regional Engineers and end users to validate the provisioned physical and virtual circuit path.

Desired Knowledge Skills and Abilities:

• Provision Ethernet Virtual Circuits (EVC) throughout the network
• Establishes networking environment by verifying design system configurations; guiding UNI system installation, logical documentation, and enforcing policies and standards.
• Work tasks by accessing M6 (Metasolve) ticketing system to provision customer circuits.
• Daily basis access various web-based programs that aides in the daily function of provisioning in conjunction with M6.
• Involved in provisioning customer provided equipment by remote logging and provisioning managed routers and wireless anchor and hotspots controllers.
• Have a practical understanding on one piece of the following equipment:
• Have a practical knowledge of the following technology which includes but is not limited:
• IPVPN/MPLS, VoIP, Ethernet and Dedicated Internet, Metro-Ethernet, T1/MLPPP.
• Ability to comprehend circuit layout record or design layout record by assisting, delegating and interacting with PM and Field Technicians.
• Practical knowledge in provisioning VLANs on Layer 2 and be able to identify and properly configure across multifaceted network devices
• Technical knowledge of engineering standards, serial and interoffice circuits, and network equipment while data basing the inventory and design system.
• Practical knowledge of Metro Ethernet Standards service types: E-Line, E-LAN topologies
• In depth knowledge of Quality of Service that addresses Service Level Agreements specifically addresses Y.1564, and RFC 2544.
• Technical knowledge of Ethernet Basic Principles.
• Practical knowledge of provisioning, implementation, and documentation of complex network and platform configurations.
• Technical knowledge in Telecom Network topics: OSI Layers, Ethernet, IP, MPLS, spanning tree, networking, routers, Layer 2 switches, and routers.
• Exceptional analytic and troubleshooting skills for solving problems that span multiple domains (applications, network and hardware)
• Position requires detailed organization to detail and be highly motivated with and handling multiple projects simultaneously.
• Practical knowledge of the following; OSI Network Protocol/layer; Ethernet, HDLC, PPP, MPLS, CDP, LLDP, IPv4, OSPF, UDP, Telnet, ATM, Frame Relay
• Demonstrated track record of interfacing with customers and other telecom providers.
• Candidate should be 100% professional and capable of effectively communicating (written and verbal) complex issues to audiences with various skill level, organizational skills, and computer skills particularly around Microsoft Office products.
• Interpersonal skills to work within a team environment
• Certifications a plus: CCNA, CCNP, CCIE, VoIP, MEF (Metro-Ethernet Forum).
• Flexibility to work scheduled Projects to meet the demand of our customers as required.

Qualifications:

• Bachelor Degree in Engineering, IT, or equivalent work experience is desirable with a minimum of five years.
• Telecom or Broadband industry-specific experience a plus.

What we offer:

Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well. Some of which we’re most proud to offer includes:
• Salary Range: $60,000 to $150,000
• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Day one medical, dental, vision and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Tuition Assistance Program
• Personal & Work Life Balance Resources & Wellness Support Assistance
• Employee Resource Groups
• 10 weeks of paid parental leave, & a phased return to work program for new parents
• Up to $10k in adoption program assistance
• 3 weeks of paid caregiver leave

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

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Perks and Benefits

Health and Welfare

• Life insurance options
• Short & long-term disability coverage
• Critical illness insurance
• A credit toward obtaining an annual physical exam
• Benefits coverage for your children up to age 26
• 401K match of 50% on 6% of eligible compensation
• Financial advisory services offered through 401K administrator
• Health Savings Accounts (HSA)
• Flexible spending accounts
• Commuter accounts

Lifestyle

• Same-sex spouse or domestic partner benefits coverage
• Employee-assistance programs
• Legal assistance
• Paid parental leave
• Paid caregiver leave
• Adoption program assistance

Represented employee benefits are subject to the terms of their specific bargaining agreements

About Frontier

Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com

Affirmative Action and Equal Opportunity Employer

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Any applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 585.262.9775. Please indicate the requisition number of the position you are interested in being considered for in your cover letter. If you are vision-impaired or have any other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at 844.806.0077.