Primary Responsibilities:
- Configure, upgrade, and troubleshoot Cisco and Juniper routers, switches, and firewalls in both production and backup data center environments.
- Implement and maintain access control lists (ACLs) and security policies to enforce network segmentation and support compliance requirements.
- Perform IOS and Junos versions upgrades, ensuring post-change validation and connectivity testing are completed without impacting operations.
- Manage DNS records (A, MX, CNAME) and DHCP reservations through Infoblox IPAM solutions.
- Provide support for and troubleshoot Cisco Identity Services Engine (ISE) integrations related to authentication and access control mechanisms.
- Monitor network performance and resolve incidents using tools such as SolarWinds, Splunk, and Netcool. Respond proactively to system alerts and performance issues to minimize downtime.
- Participate in an on-call rotation, ensuring after-hours and weekend support for mission-critical enterprise network infrastructure as needed.
- Lead coordination efforts with telecom carriers, vendors, and cross-functional teams to resolve outages and major incidents efficiently.
- Conduct Root Cause Analysis (RCA) for critical infrastructure events, ensuring findings are documented and lessons learned are applied.
- Support data center operations, including activities such as racking, cabling, hardware replacement, and managing UPS systems and cooling infrastructure.
- Develop, maintain, and enhance Standard Operating Procedures (SOPs) and Network Operations Center (NOC) documentation to standardize and streamline operations.
- Implement network changes in alignment with ITIL-based change management processes, ensuring changes are well-documented, tested, and executed.
Qualifications
Required:
- Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience.
- Ability to obtain and maintain a public trust.
- Proven hands-on experience with Cisco and Juniper network technologies, including routers, switches, and firewalls.
- Advanced proficiency in network protocols, including ACLs and DHCP/DNS management.
- Experience with Infoblox IPAM for DNS and DHCP administration.
- Familiarity with Cisco ISE for authentication and access control.
- Expertise in monitoring and troubleshooting network performance with tools like SolarWinds, Splunk, and Netcool.
- Ability to interface with carriers/vendors and foster collaboration during incident resolution processes.
- Strong understanding of data center best practices and physical infrastructure, including power and cooling systems.
- Proficient in deploying, configuring, and managing Infoblox DDI (DNS, DHCP, and IPAM) solutions to streamline network core services and enhance operational efficiency.
- Skilled in troubleshooting and optimizing Infoblox appliances, including grid implementations, high availability setups, and system upgrades to ensure seamless network management.
- Experienced in integrating Infoblox solutions with security and cloud platforms, implementing DNS Security Extensions (DNSSEC), and leveraging RESTful APIs for automation and scalability.
- U.S. Citizenship is required to be considered for this role.
- Must be local to Dallas/Carrolton, TX.
Preferred:
- Certifications such as CCNA, CCNP, or JNCIA/JNCIS.
- Familiarity with or experience in FDIC-specific systems or equivalent experience in government or financial institutions.
- Strong troubleshooting and analytical skills with the ability to provide detailed root cause analysis.
- Knowledge of cybersecurity best practices and network segmentation strategies.
- Prior experience managing and responding to major network incidents.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability