Senior Network Deployment Technician - Data Center Ops

Amazon Web Services (AWS); Herndon (VA); On-site; USD 58,000 - 102,000; Full time

Job summary

Amazon Data Services, Inc. in Herndon, VA is hiring a Network Deploy Technician to support AWS data center networks, manage tickets, and assist with hardware deployments. The role emphasizes collaboration, troubleshooting of networking and cabling, and adherence to best practices in a fast-paced environment.

Required 2+ years hardware troubleshooting and 1+ years networking experience, with lift and 24/7 shift capability; a high school diploma is mandatory and a Bachelor’s degree is preferred.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Manage work and priorities through ticketing system and workflows to complete customer requests and projects.
• Collaboration with various stakeholders to remove project obstacles.
• Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.
• Travel within geographical work area is required. Some travel outside traditional work area may be requested.
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
• Participate in the migration, basic configuration and rollout of new or upgraded hardware.
• Moving and lifting computer equipment up to 40 lbs.

Skills

Hardware troubleshooting

Networking

Customer service under pressure

Education

High school diploma

Bachelor's degree

Job description

Amazon Data Services, Inc. in Herndon, VA is hiring a Network Deploy Technician to support AWS data center networks, manage tickets, and assist with hardware deployments. The role emphasizes collaboration, troubleshooting of networking and cabling, and adherence to best practices in a fast-paced environment.

Required 2+ years hardware troubleshooting and 1+ years networking experience, with lift and 24/7 shift capability; a high school diploma is mandatory and a Bachelor’s degree is preferred.