Senior Network Administrator / Network Operations Deputy

SOS International LLC; Waipahu (HI); On-site; USD 94,000 - 114,000; Full time

Job summary

SOSi seeks a Senior Network Administrator / Network Operations Deputy to lead a team at Joint Base Pearl Harbor Hickam in Honolulu, HI. Drive planning and oversight of network operations, ensuring secure, resilient, high-performing networks across LAN/WAN, UC, VoIP, VTC, and cryptographic systems for 5,000+ Pacific theater users.

As Person-In-Charge when needed, you will guide engineers, technicians, and operators, maintain 24/7 readiness, and contribute to real-time C2 capabilities for DoD

Qualifications

• Active SECRET clearance is required.
• 7+ years of network administration and enterprise IT operations.
• DoD 8570 IAT-I compliant certifications.
• Strong written and verbal communication skills.
• Solid knowledge of OSI model and network troubleshooting.

Responsibilities

• Identify and prioritize network assignments and coordinate resources.
• Monitor network status and communicate changes to leadership and ESDesk.
• Escalate and resolve incidents for core network services.
• Engage in engineering, analysis, and solution deployment for networks.
• Evaluate new services and tools to improve performance and security.
• Supervise and coach network staff, handle onboarding and training.
• Propose process improvements to increase efficiency.
• Validate SOPs/TTPs and report network accomplishments and issues.
• Handle RFIs from management and government customers.
• Participate in network-related special projects and governance.
• Ensure custody and ownership of government equipment.

Skills

SECRET clearance

Network administration

Team leadership

DoD 8570 IAT-I

UC/VoIP experience

Education

DoD 8570 IAT-I certificates

CCNA

Security+ CE

A+ CE

CND

Network+ CE

SSCP

Tools

Cisco

Brocade

Jira

Remedy

ServiceNow

Forcepoint

Juniper

Palo Alto

Job description

Joint Base Pearl Harbor Hickam, HI, USA

Full-time

Clearance Requirement: Secret

Compensation: USD 93796 - USD 113805 - yearly

Company Description

Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private defense and government solutions business specializing in advanced technology systems and mission support. Its capabilities include data science, software development, network engineering, intelligence, surveillance, and reconnaissance (ISR), and logistics.

Job Description

Lead the Charge in Network Operations Across the Pacific!

SOSi is looking for a Senior Network Administrator / Network Operations Deputy to join our dynamic team at Joint Base Pearl Harbor Hickam in Honolulu, Hawaii . We deliver mission-critical IT solutions that power operations and support 5,000+ customers across the Pacific theater .

In this role, you’ll drive planning and oversight for network operations, leading a talented team of administrators and technicians to ensure secure, resilient, and high-performing networks . From LAN/WAN infrastructure to Unified Communications, VoIP, VTC, and cryptographic systems, you’ll be at the forefront of enabling real-time C2 strategies for the Department of Defense. Step in as the Person-In-Charge when leadership is away and make an impact where it matters most.

Essential Job Duties

• Identifies and prioritizes network assignments. Coordinates internal and external resources relevant to network-related initiatives. Communicates/manages network-related responsibilities to team.

• Continuously aware of operational status of networks and related effects. Communicates status and changes to leadership, Enterprise Service Desk (ESD) and interested parties.

• Ensures incidents regarding network-infrastructure and related core-services are tracked and resolved. Acts as a point of incident escalation and coverage. Manages proper communication, correction and response.

• Participates in engineering, analysis and solution development, especially as it relates to solution implementation, network operations and maintenance.

• Evaluates new services, technologies, software, tools, and devices that may improve organizational abilities to proactively monitor performance and remediate concerns.

• Performs supervisory and administrative oversight of managed personnel. Provides recruiting, onboarding, direction/guidance, training, and assessment of network administrators, analysts and technicians.

• Assess current work processes and propose recommendations that would improve work efficiencies.

• Validates SOPs and TTPs associated with current knowledge of relevant network technologies. Regularly collects and summarizes pertinent network accomplishments, issues and concerns.

• Identifies and validates Request for Information (RFI’s) for management and Government customer(s).

• Participates in and provides feedback to network-relevant special projects.

• Ensures compliance of custody and ownership of Government equipment and related components.

Qualifications

Minimum Requirements

• An Active in-scope SECRET clearance.

• 7+ years of experience in network administration and enterprise IT service center operations.

• DoD 8570 IAT-I compliant (A+ CE, CCNA, CND, Network+ CE, SSCP).

• Prior supervisory experience. Able to communicate effectively, verbally and in writing.

• Comprehensive knowledge of the principles, methods, and techniques used in IT network administration. troubleshooting and support. Knowledgeable in OSI model. Previous fiber experience (i.e., “layer-1”).

• Extended knowledge of networking (switching and routing protocols, installation and configuration) with prior experience using Cisco and Brocade network solutions.

• Experienced with implementing/supporting Unified Communications (UC) (e.g., VoIP, Call Manager, dVTC).

• Able to support 24/7 operations (including support to exercises), when necessary.

• Able to follow instructions and work both independently and in a (distributed) team environment.

PREFERRED QUALIFICATIONS

• DoD 8570 IAT-II compliant (CCNA, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP).

• Relevant IT Certification (e.g., Cisco, Citrix, Dell, HP, ITIL, Microsoft, Nutanix, Palo Alto, VMware).

• Well-versed in Department of Defense (DoD) protocols, procedures and regulations.

• Previous experience (installations, troubleshooting, support) with virtual infrastructure, VDI/thin-client, VoIP deployments.

• Prior experience with Forcepoint, Juniper and/or Palo Alto technologies a plus.

• Prior Help Desk/software experience (e.g., Jira, Remedy, ServiceNow).

• Awareness of C2 applications.

• Awareness or experience in ITIL framework and ITIL best practices.

Additional Information

Work Environment:

• Working conditions are normal for an office environment.

• Fast paced, deadline-oriented environment.

• May require periods of non-traditional working hours including consecutive nights or weekends.

• Target Salary Range: $93,796 to $113,805.

Working at SOSi:

All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.