Senior Network Administrator

Werfen; Bedford (MA); On-site; USD 75,000 - 110,000; Full time

Job summary

Werfen, a growing diagnostics leader, seeks an IT professional to provide technical user support and security for the local area networks. You will maintain hardware and software on network servers and user workstations, and monitor data communications equipment.

Responsibilities include managing access rights, installing/configuring servers, supporting printers and peripherals, coordinating vendor service calls, and maintaining inventory, reporting to the IT Manager.

Qualifications

• Experience troubleshooting hardware and software malfunctions.
• Ability to manage resources and prioritize tasks.
• Experience with LAN security and access rights.

Responsibilities

• Controls security in the local area network including creation of passwords and allocation of access rights for users to data files and applications.
• Controls access rights to the company's electronic mail system.
• Installs, configures and monitors file and application servers on the local area network; performs hardware and software installation and maintenance.
• Installs and tests hardware and software for workstations, printers, and other peripheral devices in employee work areas; diagnoses causes of failures and performs corrective or preventive maintenance.
• Coordinates service calls to outside vendors as needed and assists with repairs.
• Operates data communications hardware/software (routers, modems, servers).
• Assists employees in operation of computers, printers and other peripherals.
• Maintains up-to-date hardware and software inventory and performs other IS & Support tasks.
• Assumes responsibility for areas assigned by IT Manager, including supervision of Network Administrator(s).

Skills

Troubleshooting hardware

Troubleshooting software

Resource management

Task prioritization

Tools

Routers

Modems

Servers

Network hardware

Job description

About the Position

Werfen is a growing, family‑owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.

Position Summary

Responsible for technical user support and security in the company's local area networks. Maintains hardware and software on the company's network servers and user workstations. Monitors and controls data communications equipment and software.

Responsibilities

• Controls security in the local area network including creation of passwords and allocation of access rights for users to data files and applications.
• Controls access rights to the company's electronic mail system.
• Installs, configures and monitors file and application servers on the local area network; performs hardware and software installation and maintenance.
• Installs and tests hardware and software for workstations, printers, and other peripheral devices in employee work areas; diagnoses causes of failures and performs corrective or preventive maintenance.
• When necessary coordinates service calls to outside vendors, reporting problems and assisting with the repairs.
• Operates data communications hardware/software, i.e. routers, modems, and servers.
• Assists employees in operation of computers, printers and other peripheral equipment.
• Keeps an up to date hardware and software inventory, and performs other administrative tasks required by Information Services & Support standard procedures.
• Assumes direct responsibility for areas assigned by IT Manager, including supervision of Network Administrator(s) assigned to the area.

Budget Managed (if applicable): N/A

Internal Networking/Key Relationships: To be determined based on department needs

Skills & Capabilities:

• Ability to troubleshoot hardware/software malfunctions and perform repairs is required.
• Capability to manage resources and prioritize tasks in the assigned areas of responsibility is key.