Senior NetSuite ACS Consultant - Value Gap Architect

Oracle; United States; Remote; USD 87,000 - 187,000; Full time

Job summary

Oracle NetSuite ACS is seeking a senior-level consultant to join the Advanced Customer Support team, offering a home-office based role in most major US and Canadian cities with up to moderate travel. The ACS model focuses on ERP sustainment and continuous NetSuite value delivery for a growing installed base.

The role requires strong NetSuite ERP experience, 6+ years in relevant domains, and external consulting with executive-level stakeholders.

Qualifications

• 6+ years of overall relevant domain experience in one or more of NetSuite’s core vertical markets
• Strong NetSuite ERP experience
• 2+ years external consulting role experience with sustained C-suite interactions
• Experience with defining requirements for complex customizations and integrations
• Proven custom development analysis, design, and testing skills
• Knowledge and experience with SuiteProjects, Advanced Revenue, SuiteBilling and other advanced accounting processes
• Ability to evolve Customer business processes based on leading practices
• Project and/or team leadership experience
• Finance and/or Accounting professional and/or academic background a plus
• NetSuite ERP Consultant or other relevant product certifications a plus

Responsibilities

• Participate in the identification and documentation of customer’s NetSuite value gaps using our proprietary SuiteReview methodology
• Participate in driving the approach to remediate gaps, and consensus with the Customer of same
• Work with customers to remediate highest priority gaps
• Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
• Define detailed functional requirements for automations and integrations to NetSuite
• Work with TS team to design and unit test automations and integrations
• Perform quality reviews of deliverables developed by other team members
• Continue to increase product knowledge and pursue relevant certifications
• Collaboration with other ACS teams, including Technical, Product, Sales, Horizontal (NSAW, NSPP, etc)
• Follow essential internal business processes aligned toward delighting our Customers

Job description

Oracle NetSuite ACS is seeking a senior-level consultant to join the Advanced Customer Support team, offering a home-office based role in most major US and Canadian cities with up to moderate travel. The ACS model focuses on ERP sustainment and continuous NetSuite value delivery for a growing installed base.

The role requires strong NetSuite ERP experience, 6+ years in relevant domains, and external consulting with executive-level stakeholders.