Senior .NET & Azure Production Support Lead

BinTech Group

Portland (OR)

Hybrid

USD 120,000 - 150,000

Full time

40 hours ago

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Job summary

BinTech Group in Portland, Oregon seeks an experienced Senior IT Engineer with deep .NET/.NET Core, Angular, and Azure expertise to deliver enterprise solutions. You will own complex tickets, lead CI/CD efforts, and collaborate across multi-vendor teams to sustain highly available IT systems.

The role requires 10+ years in IT delivery, strong problem-solving, and excellent communication. On-site Portland work with potential for hybrid arrangements and exposure to cloud-native architectures.

Qualifications

10+ years delivering IT solutions in enterprise digital landscape.
6+ years building web apps using one or more JavaScript frameworks.
Strong analytical and communication skills to identify root causes and provide timely solutions.
Experience working in multivendor ecosystems with offshore/onshore delivery.
Applied knowledge of CI/CD and best practices in Azure DevOps and cloud resources.
Lead through full software development lifecycle from conception to maintenance.

Responsibilities

Diagnose and troubleshoot technical issues, including account setup and network configuration.
Ask customers targeted questions to quickly understand the root cause.
Talk clients through steps via phone, email or chat until the issue is solved.
Escalate unresolved issues to appropriate internal teams.
Provide prompt and accurate feedback to customers.
Refer to internal database or external resources for accurate solutions.
Ensure all issues are properly logged.
Prioritize and manage several open issues at once.
Follow up to ensure IT systems are fully functional after troubleshooting.
Prepare accurate and timely reports.
Document technical knowledge in notes and manuals.