SENIOR- MYCHART APPLICATION ANALYST

OCHIN; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

OCHIN is seeking a Senior Application Analyst to configure Epic applications for member clinics, ensuring efficient workflows and favorable financial outcomes. This role involves consulting, mentoring, and training, contributing to OCHIN's mission of improving health in underserved communities.

Benefits

Competitive Compensation

Support Work-Life Balance

Opportunities for Professional Growth

Qualifications

• Experience with Epic applications configuration.
• Ability to mentor and lead training sessions.

Responsibilities

• Perform complex build and configuration in Epic.
• Lead sessions with members to resolve integration work orders.
• Support clinic staff during Go-Lives.

Skills

Collaboration

Problem Solving

Communication

Education

Bachelor's Degree

Tools

Epic EHR

Job description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing clinical insights and tailored technologies to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring several new positions to meet increasing demand. Joining OCHIN offers opportunities to grow your skills and contribute to our vision of good health and well-being for everyone.

At OCHIN, we value diverse perspectives and experiences and strive to maintain a culture rooted in our core values.

Founded in Oregon in 2000, OCHIN employs a virtual workforce of over 1,200 professionals across 49 states. We offer competitive compensation, support work-life balance, and opportunities for professional growth. We are curious, collaborative learners committed to our values. As we expand nationally, we welcome new talent to our team.

Position Overview

The Senior Application Analyst supports OCHIN’s mission by configuring Epic applications within the Epic EHR software for our member clinics. This role involves consulting with members and staff to provide solutions that ensure workflows are accurate, secure, and efficient, with a focus on favorable financial outcomes for member organizations.

Essential Duties

• Perform complex build and configuration in Epic and related products.
• Operate within OCHIN’s Member Care Team framework, contributing to team support goals.
• Lead sessions with members to resolve advanced integration work orders.
• Discuss and provide workflow solutions; conduct hands-on training to ensure understanding.
• Serve as a subject matter expert (SME) on applications across the organization.
• Mentor other analysts on complex interdepartmental projects.
• Document build specifications, team processes, and clinic workflows.
• QA complex builds, Quarterly Update (SU) modifications, and other work orders.
• Collaborate with other teams to address integration issues.
• Support clinic staff during Go-Lives and Dress Rehearsals as needed.
• Lead training sessions and workgroups for members.
• Develop and share workflow best practices.
• Travel to support off-site software installations as needed.
• Assist Project Managers in assessing system capabilities.
• Build, test, and document new system features.
• Implement process improvements within your application or team.
• Perform other duties as assigned.