Senior Mortgage Loan Processor

Jobtailor; Santa Fe (NM); On-site; USD 45,000 - 68,000; Full time

Job summary

Jobtailor in Santa Fe, NM is seeking an experienced mortgage processor to maintain proactive communication with originators and members, manage the loan pipeline, and ensure all documents meet FNMA and regulatory guidelines. You will prepare packages for underwriting and help clear conditions while mentoring junior processors.

The role demands attention to detail, strong time management, and collaboration with internal partners to improve workflows and efficiency.

Qualifications

• Three to five years of similar or related mortgage processing experience.
• Strong communication with loan originators and members.
• Familiar with FNMA, regulatory, and credit union guidelines.
• Proficient in Microsoft Office Suite.
• Excellent time management and organizational skills.

Responsibilities

• Maintains proactive communication with loan originators, members, and internal partners to resolve issues and provide updates.
• Manages loan pipeline to meet service level agreements, processing timelines, and closing deadlines.
• Reviews applications to ensure alignment with FNMA, regulatory, and credit union guidelines.
• Communicates with applicants and members to request and clarify required loan documentation.
• Obtains, reviews, and validates borrower documentation for accuracy and completeness.
• Prepares and submits complete, compliant loan packages to underwriting for approval.
• Submits clean, well-documented files to underwriting and efficiently clears conditions.
• Provides mentorship and workflow support to processors, contributing to team efficiency and process improvements.

Skills

Microsoft Office Suite

Time Management

Interpersonal Skills

Organizational Culture

Education

High school education or GED

Job description

Responsibilities

• Maintains proactive communication with loan originators, members, and internal partners to resolve issues and provide updates.
• Manages loan pipeline to meet service level agreements, processing timelines, and closing deadlines.
• Reviews applications to ensure alignment with FNMA, regulatory, and credit union guidelines.
• Communicates with applicants and members to request and clarify required loan documentation.
• Obtains, reviews, and validates borrower documentation (income, assets, credit, collateral) for accuracy and completeness.
• Prepares and submits complete, compliant loan packages to underwriting for approval.
• Submits clean, well-documented files to underwriting and efficiently clears conditions.
• Provides mentorship and workflow support to processors, contributing to team efficiency and process improvements.

Requirements

• Three years to five years of similar or related experience.
• A high school education or GED.
• Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
• Mortgage Regulations (Intermediate)
• Underwriting Guidelines (Intermediate)
• Microsoft Office Suite (Advanced)
• Time Management (Advanced)
• Organizational Culture (Advanced)