Senior Mortgage Loan Processor

Hancock Whitney; New Orleans (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hancock Whitney in New Orleans seeks a Mortgage Loan Processor to verify documents, input data into LOS, and prepare files for underwriting.

The role requires reviewing applications, gathering required paperwork, and ensuring accuracy to facilitate final approval. Strong attention to detail and ability to meet deadlines are essential; some travel may be required.

Join a team that supports growth in mortgage lending and aims to provide excellent service to clients and branch partners.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• 4–6 years mortgage lending or similar financial experience and/or education preferred.
• Equivalent combination of education and experience considered.
• No specific certificates required.

Responsibilities

• Reviews and inputs incoming documents into Mortgage Loan Operating System (LOS).
• Verifies application data meets establishment standards, including mortgage type and borrower assets/liabilities.
• Re-runs Automated Underwriting System (AUS) to ensure consistency with prior decisions.
• Orders and coordinates necessary third-party documents (property abstract, survey, appraisal).
• Prepares closing sheet and coordinates with closing department for settlement.
• Records loan status and updates LOS with new applications and approvals/denials.
• Notifies appropriate parties of discrepancies and missing information.
• Submits documented loan packages for underwriting approval.

Education

High school diploma or GED

Bachelor's degree preferred

Job description

JOB FUNCTION / SUMMARY

Verifies that the information received is accurate and acceptable. Requires a basic knowledge of mortgage documents, review underwriting conditions, acquire required documentation, and is responsible for the final presentation of the loan package to an underwriter for the final decision.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Reviews and inputs incoming documents (i.e. VOE, VOD, credit, etc.) into Mortgage Loan Operating System (LOS).
• Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment.
• Reruns Automated Underwriting System (AUS) to ensure the same automated decision is applicable.
• Recommends that loan not meeting standards be denied.
• Calls specified companies to obtain property abstract, survey, and appraisal if needed.
• Determines if appraisal should be ordered and what type.
• Reviews appraisal for errors and meets underwriting criteria and notifies lender of any discrepancies.
• Informs supervisor of discrepancies in title or survey.
• Assembles file in electronic imaging system and reviews for completeness and accuracy.
• Notes the estimated closing date and type of transaction.
• Reads notepad for pertinent information not obvious in file, identifies missing items and notifies appropriate party.
• Orders updates to credit report.
• Requests needed documentation not previously requested.
• Reconciles LOS and AUS.
• Gathers all required documentation prior to closing and resubmits for final approval.
• Submits mortgage loan application file for underwriting approval.
• Orders flood determination.
• Types and mails approval and denial letters to applicants.
• Confirms closing date and location of closing.
• Sends out construction package if necessary to branch lenders.
• Prepares closing sheet and sends file to closing department for settlement.
• Notates denial or withdrawal status in LOS and prints appropriate package.
• Submits denied files to underwriting for review and signatures.
• Reconciles fees to determine if funds are missing.
• Records data on status of loans, including number of new applications and loans approved, canceled, or denied.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE

• High school diploma or general education degree (GED); Bachelor's degree preferred.
• 4-6 years related experience and/or training; 4-6 years mortgage lending or similar financial experience and/or education preferred.
• Equivalent combination of education and experience considered.
• Certificates, Licenses, Registrations: No specific requirements are needed to satisfactorily perform this job.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

• Ability to work under stress and meet deadlines.
• Ability to operate related equipment to perform the essential job functions.
• Ability to read and interpret a document if required to perform the essential job functions.
• Ability to travel if required to perform the essential job functions.
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.