Senior Mortgage Default Ops & Investor Reporting Specialist

Citizens

Glen Allen (VA)

Hybrid

USD 35,000 - 43,000

Full time

4 hours ago
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Benefits offered by this job

Medical coverage
Dental coverage
Retirement benefits
Education reimbursement

Job summary

Citizens is seeking a Default Investor Reporting Specialist to monitor status codes and delinquencies, ensuring accurate monthly reporting to investors. The role supports MSP mapping, data analysis, and collaboration with multiple teams to meet deadlines.

The ideal candidate will have mortgage default experience, strong Excel skills, and the ability to manage competing priorities in a hybrid work setup at 40 hours per week.

Qualifications

  • Experience with Default Investor Reporting and Mortgage Default Management preferred.
  • Strong organizational, analytical, and critical thinking skills.
  • Excellent communication abilities and prioritization.

Responsibilities

  • Meet reporting deadlines set by FNMA/FHLMC/MI/Private Investors and VA.
  • Manage investor portfolios and provide back-up to HUD/USDA and GNMA.
  • Maintain MSP mapping and admin tables.
  • Lead meetings with business partners and review delinquency data.
  • Identify delinquency episodes and determine reasons for default.
  • Apply MSP, LoanSphere and VA-VALERI knowledge to ensure data integrity.

Skills

Mortgage default experience
Analytical thinking
Communication skills
Multitasking
MSP/LoanSphere
Excel
PowerPoint

Education

HS Diploma
College degree
Associates degree
3 years mortgage default experience

Tools

MSP
LoanSphere FCL/BNK/DAR
HSSN/AMN
FHLMC EDR Gateway
VA-VALERI
Excel

Job description

Citizens is seeking a Default Investor Reporting Specialist to monitor status codes and delinquencies, ensuring accurate monthly reporting to investors. The role supports MSP mapping, data analysis, and collaboration with multiple teams to meet deadlines.

The ideal candidate will have mortgage default experience, strong Excel skills, and the ability to manage competing priorities in a hybrid work setup at 40 hours per week.

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