Senior Mobile Maintenance Leader - Field Service Senior Leader

TDG Facilities, LLC; Cincinnati (OH); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading facilities management company seeks a Senior Mobile Maintenance Leader to oversee their mobile maintenance operations in Cincinnati. The role involves providing leadership to a team of skilled technicians, ensuring high-quality service delivery, and managing various maintenance tasks across client sites. The position offers competitive salaries and a chance to grow in a supportive work environment that values employee development.

Benefits

Health, Dental, Vision, STD/LTD, Life

Paid Time Off

Paid Holidays

401k with employer matching

Qualifications

• Minimum 7 years of building trades experience, with 3 years in a leadership role.
• Strong knowledge of facility systems and repair standards.
• Experience in managing mobile field teams.

Responsibilities

• Supervise and coach mobile technicians to ensure performance.
• Act as a technical resource and guide on best practices.
• Ensure safety compliance and monitor KPIs for improvement.

Skills

Leadership

Communication

Organizational skills

Education

OSHA-10 or 30 certified

Tools

CMMS or field service platform

Job description

Senior Mobile Maintenance Leader - Field Service Senior Leader

Why tdgFacilities? We are a team of field service professionals who drive success through Integrated Facilities Management. Our teams take pride in solving problems, keeping facilities running smoothly, and making a difference in our customers buildings every day. If you are ready to grow your career with a company that values your expertise, supports your development, and celebrates your success . . . we look forward to talking with you!

Position Summary:

We are seeking an experienced and hands-on Senior Mobile Maintenance Leader / Field Service Leader to oversee a our mobile maintenance team operations. Our dynamic team of mobile technicians are experienced in a wide variety of services including light construction, carpentry, plumbing, electrical, HVAC, and general preventative / reactive maintenance. As a key member of our Integrated Facilities Management (IFM) team, the Senior Mobile Maintenance Leader / Field Service Leader will provide operational leadership, field support, and technical expertise to ensure safe, compliant, and high-quality service delivery across our portfolio of client sites.

Key Responsibilities:

• Supervise, coach, and supportively manage a team of mobile technicians to ensure consistent performance, coverage, and response times across our customers
• Act as a technical resource, offering guidance on trade best practices, diagnostics, repairs, and preventive maintenance tasks.
• Develop the leadership and trades skills of our mobile teams to support their career success
• Coordinate work order assignments, ensure timely completion of tasks, and validate field documentation and close-out procedures.
• Implement and uphold safety standards, regulatory compliance, and quality control for all mobile field operations.
• Monitor KPIs, technician productivity, and service outcomes to support continuous improvement initiatives.
• Collaborate with dispatchers, facility managers, and subcontractors to coordinate bundled service visits and reduce travel inefficiencies.
• Assist with onboarding, field training, and trade development for new and existing technicians.
• Provide frontline support for escalated service issues and client communications as needed.
• Support asset tracking, parts management, and mobile inventory controls for field vehicles and toolkits.
• Contribute to forecasting, budgeting, and labor planning based on workload demand and service SLAs.

Qualifications:

• Minimum 7 years of experience in building trades (HVAC, electrical, plumbing, or multi-skilled maintenance); at least 3 years in a leadership or supervisory role.
• Strong working knowledge of facility systems, diagnostic tools, and repair standards across multiple trades.
• Prior experience managing dispersed or mobile field teams in a fast-paced service environment.
• Proficiency in work order systems, preferably in a CMMS or field service platform (e.g., Dynamics 365, ServiceNow, Corrigo).
• OSHA-10 or 30 certified; additional trade licenses or certifications preferred.
• Valid driver’s license with clean driving record.
• Excellent communication, leadership, and organizational skills.

Preferred Attributes:

• Experience in integrated facilities management, multi-site operations, or retail/commercial environments.
• Demonstrated ability to lead field teams with a customer-first mindset and a focus on accountability.
• Capacity to manage competing priorities, emergency response, and technician development simultaneously.

Why Join Us:

As part of a growing IFM organization, you will play a vital role in driving operational excellence and field efficiency across a high-impact service portfolio. This is a great opportunity for a technically skilled and people-focused leader ready to take the next step in field management.

BENEFITS:

• Health, Dental, Vision, STD/LTD, Life
• Paid Time Off
• Paid Holidays
• 401k with employer matching

TDG Facilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include, Fortune 500 companies, healthcare facilities, public and private schools, private investor groups and municipalities.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.