Senior Mobile Device Management Engineer

Morningstar DBRS; Chicago (IL); Hybrid; USD 96,000 - 164,000; Full time

Job summary

An established industry player is seeking a Senior Mobility Engineer to oversee mobile device management in a hybrid work environment. This role is crucial for maintaining the efficiency and security of mobile devices, particularly in regulated industries like financial services. The ideal candidate will leverage their expertise in Microsoft Intune and Jamf to implement best practices, ensuring compliance and optimal performance. Join a forward-thinking company that values innovation and offers a range of benefits, including competitive compensation and a supportive work culture that prioritizes wellness and flexibility.

Benefits

401k with 75% match

Stock ownership potential

Health benefits (medical/dental/vision)

Wellness incentives

Disability insurance

Paid sabbaticals

Parental leave

Qualifications

• 5+ years of experience in mobile device management, especially with Intune and Jamf.
• Strong knowledge of compliance, data privacy, and security best practices.

Responsibilities

• Manage deployment and maintenance of mobile devices using Intune and Jamf.
• Develop MDM policies to ensure compliance with regulatory requirements.
• Collaborate with security teams for secure configurations and data protection.

Skills

Mobile Device Management (MDM)

Microsoft Intune

Jamf

iOS Configuration

Troubleshooting

Communication Skills

Education

Bachelor's degree in IT or Computer Science

Tools

Apple Business Manager

VPN

Network Integration

Job description

The Role:

We are seeking a highly skilled and experienced Senior Mobility Engineer to manage and support our mobile device infrastructure, including Apple iPhones and iPads. This role is essential for ensuring the efficient, secure, and compliant management of mobile devices in a regulated environment. The ideal candidate will have expertise in Microsoft Intune, Jamf, and experience working within regulated industries, preferably financial services.

This position is based in our Chicago office. We follow a hybrid policy of 3 days onsite and 2 days remote work.

Key Responsibilities:

• Manage deployment, configuration, and maintenance of mobile devices using Intune and Jamf.
• Develop and enforce MDM policies, procedures, and best practices to ensure compliance with regulatory requirements and standards.
• Oversee device lifecycle management, including procurement, provisioning, inventory tracking, upgrades, and decommissioning.
• Collaborate with security teams to implement secure configurations, encryption, and data protection.
• Work with engineering teams on hardware/software compatibility, such as connecting iPads to external monitors, peripherals, and applications.
• Test and validate iOS updates for compatibility with networks, virtual desktop applications, and critical systems.
• Serve as a SME on mobile device technologies, providing guidance to end-users, IT teams, and management.
• Monitor and troubleshoot device performance and connectivity issues to ensure high availability.
• Evaluate and recommend new technologies to enhance management and security capabilities.
• Maintain technical documentation, SOPs, configuration guides, and support materials.

Qualifications:

• Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.
• At least 5 years of experience in mobile device management with extensive use of Intune and Jamf.
• Experience working in regulated environments, preferably in financial services.
• Strong knowledge of MDM solutions, iOS configuration, Apple Business Manager, and enterprise deployment.
• Understanding of compliance, data privacy, and security best practices.
• Excellent troubleshooting skills and complex issue resolution abilities.
• Strong communication and interpersonal skills for cross-functional collaboration.
• Relevant certifications are a plus.

Preferred Skills:

• Scripting and automation experience.
• Knowledge of VPN, Wi-Fi, and network integration.
• Understanding of endpoint security and mobile threat defense.

About Us

Morningstar DBRS is a leading provider of independent rating services for various financial entities globally. We rate over 4,000 issuers and 60,000 securities, ranking among the top four credit rating agencies worldwide.

We empower investor success by promoting transparency and diversity of opinion in credit ratings. Our size and approach enable us to be agile and resourceful, responding promptly to customer needs with expertise and innovation.

Compensation and Benefits

We support your wellness through programs covering financial, physical, emotional, and social health, including:

• 401k with 75% match up to 7%
• Stock ownership potential
• Health benefits (medical/dental/vision) with potential premium discounts and HSA contributions
• Wellness incentives, disability insurance, paid sabbaticals, parental leave, and more

Salary Range

Base: $96,326 - $163,761 USD annually

Total Cash: $110,775 - $188,325 USD annually

Note: Disclosure of personal investments is required upon offer acceptance to comply with ethics policies, with potential account restrictions based on location.

Our hybrid work environment allows remote work with in-person collaboration three days a week. Additional benefits support flexibility and engagement regardless of location.