Senior MLOps Engineer - AI Chatbot Platform on AWS

Infopact, Inc.; Arlington (VA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Infopact, Inc. is seeking a senior AI/ML Ops engineer to build and operate AWS-hosted chatbot and orchestration services. The role involves integrating Databricks, vector stores, and enterprise documents with scalable pipelines in a secure AWS environment.

You will work with Python, Docker, Kubernetes, and modern AI tooling to deliver reliable, governed AI solutions and robust observability in production.

Qualifications

• 9+ years of experience in MLOps/cloud/platform/DevSecOps or prod AI development.
• Hands-on AWS stack experience including Bedrock and/or SageMaker, API Gateway, ECS/EKS, ECR, S3, IAM, Secrets Manager, KMS, CloudWatch.
• Containerizing Python apps with Docker and deploying to ECS/EKS/Kubernetes.
• Integrating Databricks REST APIs and Genie OAuth Unity Catalog data.
• Building API-based chatbot/orchestration services with Python (FastAPI/Flask).
• Routing across structured data, RAG, and hybrid QA workflows.
• Connecting AI apps to vector stores (OpenSearch, Bedrock Knowledge Bases, pgvector, Databricks Vector Search).
• Document ingestion pipelines for SharePoint, S3, and other repositories.
• Secure token handling, IAM least privilege, secrets management, and auditability.

Responsibilities

• Build, integrate, deploy, and operate AWS-hosted chatbot and orchestration services.
• Connect to Databricks, vector stores, enterprise documents, and participating websites.
• Develop API-based AI services using Python (FastAPI/Flask).
• Implement CI/CD pipelines and production observability for reliability.

Skills

MLOps

Cloud engineering

Platform engineering

DevSecOps

Production AI

Python

Docker

Kubernetes

API development

FastAPI/Flask

Tools

Databricks REST APIs

Genie Conversation API

SQL Statement Execution API

OAuth authentication

Unity Catalog

ECS

EKS

SageMaker

Bedrock

OpenSearch

Job description

Infopact, Inc. is seeking a senior AI/ML Ops engineer to build and operate AWS-hosted chatbot and orchestration services. The role involves integrating Databricks, vector stores, and enterprise documents with scalable pipelines in a secure AWS environment.

You will work with Python, Docker, Kubernetes, and modern AI tooling to deliver reliable, governed AI solutions and robust observability in production.