Senior ML/AI Modeler, Risk Automation Machine Learning

Block; United States; Remote; USD 189,000 - 284,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Job summary

Block, Inc. is seeking a senior engineered leader for the Risk Automation ML team. This role focuses on applying agentic and generative AI to automate risk investigations and decision making across our global platform.

You will own end-to-end systems, drive strategic roadmaps, and collaborate with product, engineering, and operations to deliver scalable, safe, and efficient risk workflows. The position is remote in the United States and Canada, with leadership responsibilities for model

Qualifications

• 8+ years of ML modeling experience.
• Master's degree in CS / data science / related technical field.
• 3+ years in AI engineering with LLMs and NLP background is a strong plus.
• End-to-end experience deploying ML/AI to production systems at scale.
• Experience owning and driving programs with cross-functional stakeholders.

Responsibilities

• Experiment and deploy AI copilot and autopilot systems at scale to improve analyst productivity.
• Own the end-to-end system including API calls, prompts, orchestration, monitoring.
• Leverage diverse data sets to build transformer-based ML models for detection tasks.
• Collaborate with product, platform, eng, and ops to deploy production-grade systems.
• Use Python ML stack, LLMs, PyTorch, Snowflake, Airflow, and cloud services (GCP & AWS).

Skills

ML modeling

AI engineering

NLP techniques

Production deployment

Cross-functional teamwork

Education

Master's degree in CS/Data Science/related field

Job description

Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Join us.

The Role

The Risk Automation ML team automates Risk and Compliance investigations and decision making at Block through the application of agentic and generative AI technology. We work globally with partners in Product, Engineering and Operations to ensure that we are providing a safe user experience for our customers while minimizing or eliminating bad activity on our platform.

We are leveraging agentic and generative AI as an integral part of our toolkit to fulfill our mission. Block’s machine learning systems monitor billions of payment transactions across traditional payment and blockchain networks and surface suspicious activity (fraudulent, suspicious, illegal activity and brand violations) for trained Operations analyst review and decisioning. We are leveraging generative AI to accelerate historically manually intensive analyst workflows; by adding features in the investigative UX to accelerate agent productivity and enable them to make faster, more informed and accurate decisions (aka Copilots). We also automate workflows end to end completely eliminating the need for manual reviews (aka Autopilots).

This is a new and significant opportunity to rethink and optimize Risk Operations at Block at scale. This is an IC role, but the senior level has significant leadership responsibilities that include owning, and driving strategic roadmaps & priorities to completion by collaborating with relevant cross functional stakeholders.

(Work from anywhere: This role can be performed from any location in the United States and Canada)

You Will

• Experiment and deploy AI copilot and autopilot systems at scale to improve analyst productivity and/or eliminate manual decision loops altogether.
• Own the end to end system including API calls to disparate data sources, advanced prompt tuning, orchestration, metrics and evaluation, productionization and monitoring.
• Leverage diverse data sets that include payment transactions, connected users and asset graphs, unstructured text data and user profile information to build transformer based ML models to improve downstream detection tasks.
• Work cross functionally with product, platform, engineering and operational stakeholders to deploy production grade systems and monitor and tune ongoing performance.
• Use Python ML stack, LLMs, Pytorch, Snowflake, Airflow based tools, data platform and cloud services (both GCP & AWS) to get the job done.
• Leverage agentic tools (Claude Code/Codex/Openclaw) to supercharge your research, development, devOps and documentation work as part of your day to day.

You Have

• 8+ years of Machine Learning modeling experience. Full stack ML experience is strongly preferred.
• A Masters or advanced degree in computer science, data science, operations research, applied math, stats, physics, or a related technical field.
• 3+ yrs experience with AI engineering, Large language models, and a background in traditional NLP techniques is a strong plus for this role.
• End to end experience of building and deploying ML/AI to production systems (batch and real time) that are performant at scale.
• Experience of independently owning, influencing and driving programs with multiple cross functional stakeholders that have significant business impact.
• Have a curious, growth-oriented mindset and the ability to think in first principles to identify creative solutions that demonstrate value.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A:

$189,000—$283,600 USD

Zone B:

$179,600—$269,400 USD

Zone C:

$170,100—$255,100 USD

Zone D:

$160,700—$241,100 USD

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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