Senior Microsoft 365 Consultant

HonorVet Technologies; Philadelphia (Philadelphia County); On-site; USD 110,000 - 160,000; Full time

Job summary

HonorVet Technologies in Philadelphia, PA seeks a Senior Microsoft 365 Consultant to support the Platform Engineering team in consultations, trainings, and modernization of the Client's M365 environment.

You will guide best practices for SharePoint, OneDrive, Teams, Power Apps, and Exchange, delivering trainings and acting as a SME on project teams. The role requires strong client-facing skills and independent work.

Qualifications

• 7+ years of experience with M365 applications and products.
• Experience with SharePoint, OneDrive, Teams, and Exchange.
• Proficiency in PowerShell scripting and code reviews.
• Experience conducting client trainings and consultations across diverse groups.
• Ability to work independently and mentor junior team members.
• Ability to obtain FBI CJIS clearance and HIPAA training as required.

Responsibilities

• Consult on use of M365 applications and products as needed.
• Offer regular scheduled training in the use of M365 applications and products.
• Serve as the resident technical expert for M365, focusing on SharePoint, OneDrive, Teams, Power Apps, Exchange, and Purview.
• Arbitrate changes, feature updates, and new features for M365 products and applications.
• Develop Power Apps and SharePoint governance.
• Lead changes in the IT environment and assist adoption of evergreen changes.
• Mentor junior team members and facilitate knowledge transfer.
• Develop and maintain relationships with the Client's IT community.
• Report weekly to supervisor on successes, blockers, and issues.
• Attend on-site meetings and trainings at Client buildings as needed.
• Coordinate with the Learning Management System team for training support.

Skills

Consultations with clients

Training delivery

Mentoring juniors

Independent work

Tools

SharePoint

OneDrive

Teams

Exchange

PowerShell

Purview

Job description

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001, and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there's a fit worth exploring. I came across your profile, and something stood out.

Title: Senior Microsoft 365 Consultant

Project Duration: 12+ months to start with the possibility of extension

Location: Philadelphia, PA 19107

Job Description:

The resource(s) covered under this SO will support the Platform Engineering team in consultations, trainings, and modernization of the Client's instance of Microsoft 365 (M365): The Client would benefit greatly from guidance on best practices, procedures, and processes for its primary M365 tenant. New features need to be enabled and socialized, and consultations and trainings for clients across the city are needed to assist with adoption.

Position overview / Statement of Work

• The Senior Systems Consultant will work as a member of the Platform Engineering team (PE) within the Client.
• The Consultant's purview will include consultations, training, and guiding modernization for the Client's M365 platform. This includes SharePoint, OneDrive, Teams, Exchange, Power Apps and related applications. It does not include Office Desktop apps (Word, PowerPoint, etc.).
• This role is expected to regularly meet and consult with clients to determine viable solutions to their issues.
• The ideal candidate will be able to understand the business case and confidently walk clients through potential solutions and their impact. We would like the Consultant to use their knowledge and experience to offer clients Microsoft-based solutions for issues they identify in their workflows and business processes.
• The candidate is expected to conduct these meetings independently once familiarized with the Team's approach and workflows. This role will also serve as a subject matter expert (SME) on project teams when needed.
• The Consultant must be comfortable offering and leading training from small group project calls through large group workshops for the Clients IT community and other interested Client parties. With time, the Consultant will guide and facilitate the creation of a community of practice or exchange for these applications and the platform, for which they are a trusted technical expert. PE is a team of talented engineers with diverse experiences and backgrounds.
• The Consultant will be expected to become an active, supportive member of this team. That includes attending all team meetings and activities, supporting the team's efforts to adopt DevOps principles, curating a document library for solutions supported by the team, leading knowledge transfers and team-internal trainings, discussing and recommending team metrics, mentoring more junior members of the team, and working with all members of the team as needed.
• There is also an opportunity to work with colleagues in the larger IT community, and the Consultant will be encouraged to build relationships with other Client IT professionals to work collaboratively with them as opportunities present themselves.
• The Consultant will sometimes assist with very specific tickets tied to requests from VIPs or crises. However, on-call responsibilities are not a part of this role, and nearly all ticket work will tie to consultations or project work.
• In extraordinary circumstances, the IT Manager for PE may assign tasks as needed outside the above.

Work activities:

• Consult on use of M365 applications and products as needed
• Offer regular scheduled training in the use of M365 applications and products
• Serve as the resident technical expert for M365, with particular focus on SharePoint, OneDrive, Teams, Power Apps, Exchange, and Purview
• Act as the arbiter of coming changes, feature updates, and new features for M365 products and applications
• Develop power apps and SharePoint governance
• Champion and lead changes in the IT environment regarding M365 products and assist with the adoption of an evergreen mentality for changes to applications and products
• Join our PE team as an active, supportive, guiding member, with particular emphasis toward mentoring more junior members and offering opportunities for growth and knowledge transfer
• Develop and maintain relationships with other members of the Client's IT community
• Report at least weekly to supervisor on successes, blockers, and issues, and be able to raise potential issues before they arise
• Attend meetings, training, presentations, and consultations on-site and at Client buildings other than the assigned office space as needed
• Coordinate with the Learning Management System team to provide technical training and support

Required Skills

• At least 7 years' experience with M365 applications and products, especially with

• SharePoint
• OneDrive
• Teams, including Voice and Rooms
• Exchange

• At least 5 years' experience scripting in PowerShell, with particular experience in conducting code reviews and using code repositories
• At least 3 years' experience offering and leading consultations to diverse groups of clients, including technical staff and business/programmatic staff
• At least 3 years' experience preparing, delivering, and leading trainings o Doing so with M365 products is strongly preferred
• Be able to track and complete tasks independently
• Able to complete an FBI background check for CJIS clearance
• Able to complete training for HIPAA compliance within the Client HIPAA training requirements Highly Desired/Preferred
• Experience with Microsoft's GCC licensing suite