Senior Meter Technician

Desoto Group Inc; DeSoto (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible Spending - Payflex

Life Insurance

Voluntary Term Life Option- Dearborn

Employee Assistance Program- Deer Oaks

Education Pay

Social Security

Texas Municipal Retirement System

Vacation

Sick Leave

Holidays

Longevity Pay

Worker's Compensation

Deferred Compensation Plans- Mass Mutu

Job summary

Desoto Group Inc is seeking a skilled Water Meter Technician to oversee reading and maintaining water meters, AMR equipment, radios, and associated components. You will install, calibrate, test, and troubleshoot meters; turn services on/off; and investigate customer inquiries with a focus on accuracy and reliability.

The role involves leading service orders, coordinating meter change-outs, maintaining inventories, and promoting workplace safety through regular trainings and incident reporting.

Qualifications

• High School diploma or equivalent.
• Three years of experience installing, removing, repairing and calibrating water meters and AMR equipment.

Responsibilities

• Performs lead work by organizing, prioritizing and distributing service orders; providing guidance to subordinates; and responding to questions and inquiries.
• Completes service orders and meter readings by reviewing tickets and reading meters.
• Schedules the replacement and testing of commercial meters; coordinating change-outs and contractor services.
• Maintains parts and supplies inventories; tracks levels and orders parts.
• Encourages workplace safety by holding safety meetings and coaching on safe practices.

Skills

Analytical skills

Data organization

Verbal & written communication

Safety awareness

Education

High School diploma or equivalent

Tools

Microsoft Office

Databases

Presentation software

Job description

Our Core Values

We LOVE DeSoto

• L- We lift up our community
• O- We take ownership of our collective performance
• V- We value and respect all employees
• E- We empower employees to grow

The purpose of the position is to oversee and participate in work resulting and contributing to the accurate reading and functioning of water meters and associated features which include registers, radios, and meter cans and lids. This is accomplished by installing, removing, calibrating, repairing and testing water meters; programing and troubleshooting remote metering equipment such as radios and electronic handheld units; turning water services on or off; and investigating meter complaints. Other duties include investigating and resolving customer inquiries and issues.

Specific Duties and Responsibilities

• Performs lead work by organizing, prioritizing and distributing service orders; reviewing work for completion and accuracy; providing guidance or direction to subordinates; and responding to questions and inquiries.
• Completes fulfilling service orders and meter readings by reviewing tickets; gathering supplies and equipment; reading meters; and working with customers.
• Schedules the replacement and testing of commercial meters by coordinating meter change out times; preparing sites for meter change outs; and enlisting contractor services as needed.
• Maintains parts and supplies inventories by tracking inventory levels; ordering parts and supplies; scheduling vendor deliveries or traveling to vendor sites for pick up.
• Encourages workplace safety by holding safety meetings; coaching on safe work practices; and reporting incidents and violations.

Qualifications

• High School diploma or equivalent
• Three years of experience installing, removing, repairing and calibrating water meters, and in programing and troubleshooting AMR (automated meter reading) equipment

Supplemental Information

• Knowledge of principles and practices related to water meter installation, calibration, reading, maintenance, repair, and testing
• Knowledge of standard safety processes, work gear and procedures
• Ability to analyze and organize data, and prepare reports
• Skill in the operation and use of standard office software which includes databases and presentation programs, along with standard Microsoft products
• Ability to effectively communicate, both verbally and in writing, with co-workers, the public, and elected and appointed officials

Employee Benefit Information

Health Insurance- BCBS

Dental Insurance- BCBS

Vision Insurance - EyeMed Insight

Flexible Spending - Payflex

Employees can set aside pre-tax dollars to pay for yearly out of pocket medical expenses. Subject to IRS annual limits and restrictions.

Life Insurance- Dearborn National

The City provides each employee with a life insurance policy of 3 times their annual salary up to a maximum of $150,000.

Voluntary Term Life Option- Dearborn National

This is additional low cost life insurance available to employees and their dependents.

Employee Assistance Program- Deer Oaks

Assists in recommending counselors for any city employee experiencing personal problems.

Education Pay

Employees can receive a monthly additional pay for Associates, Bachelors, Masters and PHD degrees.

Social Security

Employee participates at 7.65% contribution with matching city funds.

Texas Municipal Retirement System

Employees participate in a statewide retirement program at 7% contribution with a city match of 2:1.

Five years vesting, 20 years retirement at any age.

Vacation

Non-civil service employees accrue 6.67 hours per month (2 weeks per year).

All police employees accrue 10 hours per month (3 weeks per year).

All Fire employees accrue 15 hours per month (7.5 - 24 hour shifts a year).

Sick Leave

Non-civil service employees accrue 10 hours per month (3 weeks per year).

All police employees accrue 10 hours per month (3 weeks per year).

All Fire employees accrue 15 hours per month (7.5 - 24 hour shifts a year).

Holidays

Non-civil service employees receive 13 paid holidays per year including one personal or "floating" day.

Longevity Pay

Earned at a rate of $4 per month.

This is calculated on number of years of service up to and including 25 years (maximum $1200).

Worker's Compensation

Worker's compensation coverage is provided for all employees.

Fire/Police

Eligible for Education/Certification pay.

Deferred Compensation Plans- Mass Mutual/Empower

Payroll deduction for employee participation. City does not contribute.