Senior Merchant Marketing Manager

Early Warning®; New York (NY); Hybrid; USD 145,000 - 165,000; Full time

Job summary

Early Warning, a key player in the U.S. financial system, seeks a Senior Merchant Marketing Manager in New York. This role entails managing marketing campaigns, collaborating with partners, and leading projects to enhance merchant engagement. Ideal candidates have over 10 years of marketing experience, a strong background in client relations, and excellent communication skills.

Benefits

Healthcare Coverage including medical, dental, and vision plans

401(k) Retirement Plan with company match

Unlimited Paid Time Off for exempt employees

12 weeks of Paid Parental Leave

Qualifications

• 10+ years of experience in marketing.
• Demonstrated experience in client-facing roles.
• 3-5 years of experience creating marketing programs.

Responsibilities

• Drive the Paze marketing strategy, including campaign planning.
• Collaborate with Paze Merchants and Bank Partners.
• Oversee marketing projects and cross-functional initiatives.

Skills

Relationship Building

Project Management

Communication Skills

Marketing Strategy

Education

Bachelor's degree in marketing, communications, or business

Job description

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At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

The Sr. Merchant Marketing Manager is responsible for setting the vision and day-to-day management and growth of merchant marketing campaigns. This role drives the Paze marketing strategy – inclusive of campaign planning, onboarding new merchants, agency management, asset approvals, adhering to brand and merchant guidelines. The Sr. Manager must effectively collaborate with Paze Merchants and Bank Partners as well as Early Warning’s marketing, sales, legal and product teams.

Overall Purpose

The Sr. Merchant Marketing Manager is responsible for setting the vision and day-to-day management and growth of merchant marketing campaigns. This role drives the Paze marketing strategy – inclusive of campaign planning, onboarding new merchants, agency management, asset approvals, adhering to brand and merchant guidelines. The Sr. Manager must effectively collaborate with Paze Merchants and Bank Partners as well as Early Warning’s marketing, sales, legal and product teams.

Essential Functions

• Sets the vision for merchant marketing and drives consistent strategy and execution across enterprise merchants.
• Participates in the development and management of merchant marketing toolkit and assets for Paze merchant campaigns and Paze Program.
• Provides marketing support for new merchant onboarding, including working directly with merchants to coordinate public relations, social media, and marketing plans.
• Leads merchant marketing material reviews with partners and Early Warning’s brand strategy team to ensure consistent messaging and branding.
• Oversees marketing projects and leads complex, cross functional initiatives (.e. sets process, deadlines, deliverables, end-to-end)
• Builds and maintains strong relationships with a diverse set of internal and external partner constituencies including marketing teams, legal, finance, product, and sales.
• Assists in other marketing related activities, such as assisting in various agile marketing needs and other activities as needed.
• Supports the company’s commitment to protect the integrity and confidentiality of systems and data.
  
  

Minimum Qualifications

• Education and experience typically obtained through completion of a bachelor's degree in marketing, communications, business, or other related field.
• 10 or more years of experience in marketing.
• Demonstrated experience in client-facing roles and success at working directly with partners.
• Experience working for either a start-up or a high-growth organization.
• 3-5 years experience creating and developing marketing programs.
• Excellent verbal and written communication skills. Excellent active listening skills.
• Proven experience managing large scale, cross-functional projects.
• Excellent cross-functional team player that can excel at both strategy and execution.
• Results-driven, self-motivated, organized, proactive, collaborative, and able to thrive in an ambiguous environment.
• Background and drug screen.
  
  

Preferred Qualifications

• Marketing experience in financial services or fintech.
• MA or MBA is a plus.
  
  

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical RequirementsWorking conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers and travel.



Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The Base Pay Scale For This Position In

New York, NY in USD per year is: $145,000 - $165,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage –Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan –Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
  
  

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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