Senior Merchandising Strategist - Digital & E‑Commerce

Staples, Inc.; Framingham (MA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Bonus plan

Flexible work hours

401(k)

Medical, dental, vision, life and more

Job summary

Staples, Inc. is seeking a Sr. Merchandise Specialist to drive category performance through data analysis, project management, and cross‑functional collaboration across Merchandising, Marketing, Inventory, and eCommerce.

You’ll transform business objectives into actionable plans that improve sales, profitability, and online merchandising effectiveness on Staples.com. The ideal candidate is highly organized, proactive, and enjoys solving complex challenges by leveraging data and collaboration

Qualifications

• Bachelor's degree required.
• Minimum 2 years experience in merchandising, project management, data analytics, category management, retail ops, eCommerce, or related field.
• Strong Microsoft Excel skills including formulas, reporting, analysis and data interpretation.
• Experience managing projects, timelines, deliverables, and cross‑functional initiatives.
• Proven ability to analyze data and make business recommendations.
• Experience working with multiple stakeholders in a fast‑paced business environment.

Responsibilities

• Monitor category and initiative performance by analyzing key metrics (sales, margin, inventory turns, website performance, and online engagement).
• Develop and execute action plans to mitigate risks, address gaps, and seize opportunities.
• Partner across Merchandising, Marketing, Inventory, Promotional Planning, POG, eCommerce, and supplier teams to support go‑to‑market initiatives.
• Manage cross‑functional projects from planning through execution with milestones and timelines.
• Identify strategic initiatives using insights from data, market trends, and customer behavior.
• Influence stakeholders to drive execution of recommended strategies and process improvements.
• Conduct competitive analysis, market research, and trend evaluations for categories and products.
• Support weekly category reporting, ad hoc analysis, and business performance tracking.
• Review competitor in-store and online experiences to improve assortment, pricing, promotions and customer experience.
• Assist with product selection through industry research and competition insights.
• Maintain merchandising systems, product information, SKU management, and vendor setup.
• Partner with eCommerce teams to support product visibility and online experience.
• Support digital merchandising by ensuring content, imagery, pricing, and messaging are accurate.
• Review website metrics and customer behavior insights to identify growth opportunities.
• Proof and validate content across digital and print marketing vehicles.
• Evaluate completed initiatives and recommend best practices for future execution.

Skills

Analytical mindset

Project management

Organizational skills

Communication & presentation

Cross-functional collaboration

Attention to detail

Customer focus

Digital merchandising

Education

Bachelor's degree

Tools

Excel

Job description

Staples, Inc. is seeking a Sr. Merchandise Specialist to drive category performance through data analysis, project management, and cross‑functional collaboration across Merchandising, Marketing, Inventory, and eCommerce.

You’ll transform business objectives into actionable plans that improve sales, profitability, and online merchandising effectiveness on Staples.com. The ideal candidate is highly organized, proactive, and enjoys solving complex challenges by leveraging data and collaboration