Senior Member Experience Leader — Banking & Service

Redwood Credit Union; Point Arena (CA); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid holidays

Job summary

Redwood Credit Union in California seeks a Full Time Senior Member Relationship Specialist to provide exceptional member service, open accounts, process loans, and cross-sell products. You will balance cash, conduct branch operations, and mentor staff as needed.

As the face of RCU, you will serve members, volunteers, and colleagues with a friendly, accurate approach and uphold regulatory requirements. Joining RCU offers competitive benefits and growth opportunities.

Qualifications

• Knowledge of financial products and services.
• Experience with branch operations policies.
• Ability to communicate effectively in writing and speaking.

Responsibilities

• Provide excellent member service and cross-sell products.
• Open accounts and process loans.
• Balance vaults and support branch audits.
• Lead and train branch staff as needed.

Skills

Customer service

Sales cross-selling

Team leadership

Education

High school diploma

Job description

Redwood Credit Union in California seeks a Full Time Senior Member Relationship Specialist to provide exceptional member service, open accounts, process loans, and cross-sell products. You will balance cash, conduct branch operations, and mentor staff as needed.

As the face of RCU, you will serve members, volunteers, and colleagues with a friendly, accurate approach and uphold regulatory requirements. Joining RCU offers competitive benefits and growth opportunities.