Senior Medical Secretary - OR Scheduling & Patient Access

NYU Langone; Village of Patchogue (NY); On-site; USD 61,693 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island in Patchogue is seeking a Senior Medical Secretary for Medical Associates. This role supports scheduling for visits, treatments, surgeries, and EPIC workflow, ensuring accurate communications and efficient patient flow.

The position requires three years of medical clerical experience, knowledge of medical terminology, and strong organizational skills. The incumbent will coordinate with physicians and staff, assist with pre‑op processes, and promote MyChart

Qualifications

• High School diploma is required.
• Three years of relevant medical clerical experience, including physician practice.
• Knowledge of medical terminology.
• Light, accurate keyboarding skills.
• Excellent organizational, interpersonal, and communication skills.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews confirmations, manages waitlists, and communicates scheduling details to patients.
• Obtains authorizations for services as needed.
• Answers calls, takes messages, and routes inquiries.
• Handles faxes and mail, prepares standard letters and forms.
• Schedules surgeries in EPIC, prepares the daily OR template, and sends calendars.
• Assists with pre-operative documentation and verifies required elements in EPIC.
• Supports patient access activities and greets patients with pre-visit instructions.
• Maintains professional relationships with physicians, nurses, and staff.
• Prioritizes assignments and meets deadlines.
• Provides clear written and verbal communication to patients and staff.
• Participates in staff training on registration and office policies.
• Reviews in-basket messages and patient emails before routing to providers.
• Promotes MyChart sign-ups and scanning guidelines.
• Monitors waitlists and reschedules patients when necessary.
• Relieves or coordinates with seniors on scheduling.
• Prepares routine memoranda, labels, manuscripts, and correspondence.
• Processes prescription refill requests and coordinates with pharmacies.
• Handles pre-authorizations, appeals, and peer-to-peer communication.
• Manages referral and authorization workqueues and documents referrals in EPIC.
• Collaborates with other NYU Langone sites for continuity of care.
• Maintains cleanliness of patient spaces and restocks supplies.
• Assists with special projects, reports, and activities.
• Performs additional duties as assigned.

Skills

Organization

Communication

Attention to detail

Education

High School diploma

Tools

EPIC

MyChart

Job description

NYU Langone Hospital—Long Island in Patchogue is seeking a Senior Medical Secretary for Medical Associates. This role supports scheduling for visits, treatments, surgeries, and EPIC workflow, ensuring accurate communications and efficient patient flow.

The position requires three years of medical clerical experience, knowledge of medical terminology, and strong organizational skills. The incumbent will coordinate with physicians and staff, assist with pre‑op processes, and promote MyChart