Senior Medical Courier

Laboratory Corporation; Charlotte (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading company is seeking a Sr. Service Representative/Courier in Charlotte, NC. This role involves the delivery of medical specimens, requiring strong customer service skills and a valid driver's license. The position offers a comprehensive benefits package and a company vehicle for route use.

Benefits

Comprehensive benefits including Medical, Dental, Vision

401(k) and Tuition Reimbursement

Flexible Time Off (FTO)

Employee Stock Purchase Plan

Qualifications

• 3 years of relevant experience required.
• Valid Driver's License and clean driving record needed.
• Ability to lift up to 50 lbs.

Responsibilities

• Pickup, transport, and delivery of medical specimens and lab supplies
• Provide on route training and assist with dispatch when needed
• Safely operate company vehicle and manage daily pickups

Skills

Customer Service

Time Management

Attention to Detail

Problem-Solving

Organizational Skills

Education

High School Diploma or equivalent

Associates Degree (preferred)

Job description

LabCorp seeking a Sr. Service Representative/Courier to join our team in City, State. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.

Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use. If you choose to use the company vehicle for personal use all gas, tolls and maintenance are covered by the company.

The schedule for this position will vary depending on coverage needed, weekend rotation included.

The schedule for this position varies depending on route coverage needed. Route times range from 9:45a - 6:45p through 1:00p - 10:00p, rotating weekends.

Job Duties/Responsibilities:

• Act as a floater for the logistics team providing as needed coverage for various routes
• Provide on route training for new couriers/drivers
• Assist with dispatch and pickups when needed
• Load all necessary suppliers needed for the daily pickups
• Complete daily pick up schedule in a timely manner
• Deliver all daily picks to your branch at the end of your shift
• Handle all specimens and lab samples in safe and efficient manner
• Safely operate company vehicle and obey all traffic laws
• Utilize handheld electronic device to manage daily picks up
• Work directly with dispatcher for additional pick-ups as needed
• Evaluate traffic patterns, alternative routes and weather conditions as needed
• Assists with training and onboarding of new employees.
• Learns and has knowledge of all routes and can effectively and efficiently fill in for any route upon request.
• Assists in the warehouse with stocking and receiving supplies, calibration of centrifuges, and other duties as assigned.
• Acts as a role model in the department, demonstrating professionalism and willingness to help others by offering assistance when needed.
• Is proactive in identifying and communicating issues to management.
• Offers process improvement suggestions to improve efficiency and overall structure of processes and routes.
  

High School Diploma or equivalent; Associate's degree is preferred

•3 years of relevant experience is required

•Must have a Valid Driver's License and clean driving record

•Must be at least 21 years' old

•Medical driver/courier experience is preferred

•Customer service experience is a plus

•Very punctual and strong time management skills

•Strong attention to detail and organizational skills

•Ability to problem solve customer issues

•Ability to lift up to 50 lbs.

•Ability to meet the physical demands of the position

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.For more detailed information, pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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