Senior Medical Assistant - Reconstructive Surgery

Providence Health & Services; Seattle (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Patient Service Coordinator II, where you will play a vital role in coordinating patient care services. This position requires exceptional communication and problem-solving skills, along with a compassionate approach to patient interactions. You will be responsible for scheduling appointments, managing medical records, and serving as a liaison between patients and healthcare providers. With a commitment to whole-person care and a supportive team environment, you will help improve the health and well-being of the community. Embrace this opportunity to make a meaningful impact in a dynamic healthcare setting.

Benefits

Health Care Benefits

401(k) Savings Plan

Paid Parental Leave

Vacation and Holidays

Life Insurance

Disability Insurance

Qualifications

• Graduate of a certified medical assistant program required.
• 1 year of medical assistant experience in a healthcare setting.

Responsibilities

• Schedule new patients and follow-up appointments.
• Acquire insurance verifications and maintain patient records.

Skills

Communication Skills

Problem Solving

Compassion

Sensitivity

Emotional Stability

Education

Certified Medical Assistant Program

Associate's Degree in Health Care

Tools

Epic

Job description

Description

The Patient Service Coordinator II licensed provides support and clinic coordination of multiple patient care services, exercising independence in the planning and accomplishment of a wide spectrum of clerical duties. Responsibilities include: scheduling of new patients, follow-up clinic appointments, subsequent treatments, and requested diagnostic tests, acquiring of insurance verifications, referrals and authorizations, preparing and maintaining the patient's medical record, reconciling billing issues, answering multiple phone lines and triaging phone calls. Excellent communication and problem solving skills around patient care and clinic matters are vital. Exceptional compassion, sensitivity, and emotional stability are necessary. As a member of the physician practice team, this position acts as a professional liaison with patients, families, and other departments.

Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish First Hill our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Graduate of certified medical assistant program


• Upon hire: Washington Medical Assistant Certification


• Upon hire: National Provider BLS - American Heart Association


• 1 year Medical assistant experience in a healthcare setting (i.e. physician's office, scheduler, etc.)

Preferred Qualifications:

• Associate's Degree or equivalent from a two-year college or technical school with emphasis in Health Care


• Experienced in obtaining insurance verifications, referrals and authorizations


• Experience with Epic

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 341964

Company: Swedish Jobs

Job Category: Patient Care (Non-Acute)

Job Function: Clinical Care

Job Schedule: Full time

Job Shift: Day

Career Track: Clinical Support

Department: 3901 RECONSTRUCTIVE SURGERY WA SFHC SEATTLE CABRINI FLR 16

Address: WA Seattle 1101 Madison

Work Location: Swedish First Hill 1101 Madison-Seattle

Workplace Type: On-site

Pay Range: $28.42 - $42.75

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.