Senior Material Support

Xylem; Thomasville (GA); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive pay ($23–$26/hr)

PTO & Holidays

Retirement plan

Health insurance

Career progression

Tuition reimbursement

Wellness program

Employee discount

Job summary

Xylem is seeking a Senior Material Support in Thomasville, GA to act as the facility's inventory control expert. You will lead cycle counts, resolve discrepancies, and ensure ERP/SAP accuracy to keep materials flowing for production and fulfillment.

The role requires 3+ years in inventory control or warehouse operations, strong Excel skills, and excellent communication. You will partner with Production, Planning, Operations, and Customer Service to drive continuous improvement.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in inventory control, warehouse operations, logistics, cycle counting, or material support.
• Experience leading or participating in formal cycle count programs.
• Working knowledge of ERP systems, preferably SAP.
• Strong Microsoft Excel and Microsoft Office skills.
• Experience performing inventory reconciliations and discrepancy investigations.
• Strong analytical, problem-solving, and organizational abilities.
• Ability to accurately manage detailed inventory transactions and documentation.
• Strong verbal and written communication skills.

Responsibilities

• Lead and execute daily, weekly, monthly, and annual cycle count programs.
• Perform cycle counts, recounts, physical inventories, and audits.
• Investigate count variances and identify root causes of discrepancies.
• Reconcile inventory differences between counts and ERP/SAP records.
• Monitor inventory accuracy for raw materials, WIP, finished goods, and locations.
• Review inventory transactions and implement corrective actions.
• Process and verify inventory transactions in SAP/ERP (receipts, issues, transfers, returns, adjustments).
• Ensure movements are recorded and documented.
• Support order closure activities and maintain transaction compliance.
• Generate reports and analyze data to aid decisions.
• Maintain warehouse location accuracy and material flow.
• Assist with receiving, shipping, and prioritizing outbound shipments.
• Troubleshoot material flow issues affecting production or shipments.
• Collaborate with production, planning, operations, shipping, receiving, and customer service.

Skills

Inventory control

Cycle counting

ERP systems (SAP)

Excel

Analytical skills

Communication skills

Education

High school diploma or equivalent

Tools

SAP

Job description

About Xylem

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Overview

Senior Material Support Drive Inventory Accuracy. Improve Operational Performance. Keep Materials Moving. Thomasville, GA First Shift: Monday – Friday, 7AM – 3:30 PM

As a Senior Material Support team member, you'll serve as the facility's inventory control expert, ensuring material accuracy, transaction integrity, and warehouse discipline across operations. This role goes beyond traditional warehouse support by leading cycle count activities, resolving inventory discrepancies, improving inventory processes, and partnering cross-functionally to maintain uninterrupted material flow for production and customer fulfillment. If you're highly detail-oriented, experienced with SAP or ERP systems, and thrive on solving inventory challenges, this is an opportunity to make a measurable impact on operational performance every day.

What You'll Be Doing

• Inventory Control & Cycle Counting Lead and execute daily, weekly, monthly, and annual cycle count programs.
• Perform cycle counts, recounts, physical inventories, and warehouse location audits.
• Investigate count variances and identify root causes of inventory discrepancies.
• Reconcile inventory differences between physical counts and ERP/SAP records.
• Monitor inventory accuracy for raw materials, work-in-process (WIP), finished goods, and warehouse stock locations.
• Review inventory transactions, identify trends, and implement corrective actions to improve inventory accuracy.
• ERP & Transaction Management Process and verify inventory transactions within SAP or ERP systems, including:
  • Receipts
  • Issues
  • Transfers
  • Returns
  • Inventory adjustments
• Ensure inventory movements are accurately recorded and properly documented.
• Support order closure activities and maintain transaction compliance.
• Generate reports and analyze inventory data to support decision-making and inventory improvements.
• Warehouse & Material Flow Support
  • Maintain warehouse location accuracy, organization, labeling, and material control standards.
  • Assist with receiving activities, unloading shipments, and verifying inbound materials.
  • Support shipping operations through transaction processing and shipping documentation.
  • Help prioritize outbound shipment requirements to support customer commitments.
  • Troubleshoot material flow issues affecting production, warehouse operations, or shipment schedules.
• Cross-Functional Collaboration
  • Partner with Production, Planning, Operations, Shipping, Receiving, and Customer Service teams to resolve inventory and logistics issues.
  • Support internal and external audits through organized inventory records and variance documentation.
  • Coordinate with suppliers, carriers, and other company locations when resolving inventory or transportation concerns.
  • Participate in continuous improvement initiatives focused on inventory accuracy, warehouse efficiency, and process compliance.

What We're Looking For

Required Qualifications

• High school diploma or equivalent.
• 3+ years of experience in inventory control, warehouse operations, logistics, cycle counting, or material support.
• Experience leading or participating in formal cycle count programs.
• Working knowledge of ERP systems, preferably SAP.
• Strong Microsoft Excel and Microsoft Office skills.
• Experience performing inventory reconciliations and discrepancy investigations.
• Strong analytical, problem-solving, and organizational abilities.
• Ability to accurately manage detailed inventory transactions and documentation.
• Strong verbal and written communication skills.

Preferred Qualifications

• Experience in a manufacturing, distribution, or industrial environment.
• Exposure to shipping, receiving, freight processing, or international logistics documentation.
• Knowledge of inventory auditing practices and warehouse process improvement initiatives.

What We Offer

• Competitive hourly pay of $23.00 to $26.00 per hour
• Generous PTO package and paid holidays
• Generous retirement savings plan
• Customizable health, dental and vision insurance (eligible on first date)
• Career progression plans
• Reward and recognition programs
• Paid parental leave
• Tuition Reimbursement
• Company Wellness Program
• Employee Discount Program

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affiant Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed.

Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!

Want to know what kind of Impact you can make? Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for communities around the world by engaging all stakeholders and educating about water issues. Learn more by clicking here – Working at Xylem (https://www.xylem.com/en-us/careers/working-at-xylem/)

Inclusion and Belonging at Xylem Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges. Learn more about our commitment to Inclusion and Belonging (https://www.xylem.com/en-us/careers/inclusion-and-belonging/)