Senior MarTech Delivery Lead - Global Programs

Accenture

Philadelphia (Philadelphia County)

On-site

USD 120,000 - 260,000

Full time

2 days ago

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Job summary

Accenture is seeking a delivery-focused MarTech leader who blends program management with deep marketing technology expertise. You will own end-to-end MarTech program delivery across marketing automation, CDP, campaigns, and analytics, coordinating onshore and offshore teams across time zones.

You will serve as primary delivery contact for executives, translate strategy into delivery plans, and ensure on-time, on-budget execution.

Qualifications

10+ years of experience in technology consulting or program delivery, with at least 4 years focused on marketing technology.
5+ years track record delivering large-scale MarTech implementations — marketing automation (Adobe Campaign, Salesforce Marketing Cloud, Marketo, Eloqua, or similar), CDPs (Adobe RT-CDP, Salesforce Data Cloud, or similar), or CRM/data platforms.
5+ years of program and project management skills: delivery planning, resource forecasting, risk management, and milestone tracking across multi-vendor, global teams.
5+ years of experience managing client relationships at senior levels — comfortable leading governance forums, steering committees, and executive updates.
1+ years of experience with AI (Native AI, GenAI, Agentic AI, Conversational AI) applications in marketing — content generation, predictive segmentation, agentic campaign workflows — enough to guide delivery teams and set client expectations.
5+ years of experience operating in agile, waterfall, or hybrid delivery frameworks
PMP, or equivalent delivery / agile certification.
Platform certifications in Adobe, Salesforce, or major cloud providers (AWS, GCP, Azure, Databricks).
Cross-industry delivery experience (High Tech, Healthcare & Life Sciences, Comms & Media, CPG & Retail, Financial Services).
Experience with managed services or run-and-maintain engagements alongside transformation delivery.
Strong data literacy — ability to interpret campaign performance, data quality reports, and integration health dashboards.
Exposure to offshore delivery models and experience managing global delivery centers

Responsibilities

Own end-to-end delivery of MarTech programs across marketing automation, CDP, campaign activation, and analytics — onshore and offshore.
Serve as the primary delivery point of contact for client stakeholders, managing expectations, risks, and program governance through steering committees and status reporting.
Translate client requirements and strategic intent into delivery plans, resource models, and sprint cadences that keep global teams aligned and accountable.
Partner with solution architects and functional leads to ensure that what gets built matches what was designed — flagging scope, quality, or timeline concerns early.
Manage workstream leads and cross-functional teams including integration engineers, campaign managers, data analysts, and QA — across multiple time zones.
Lead risk identification, issue resolution, and escalation management; maintain a clear RAID log and drive actions to closure.
Oversee environment management, release planning, UAT coordination, and go-live readiness for platform deployments and migrations.
Drive continuous improvement — embedding delivery best practices, retrospectives, and lessons learned across programs.
Contribute to account growth by identifying expansion opportunities, participating in proposals, and shaping delivery approaches for new business pursuits.
Travel may be required from 0–100% depending on client requirements and business need.