Senior Marketing Specialist

Neighbors Credit Union; St. Louis (MO); Hybrid; USD 67,813 - 84,766; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Short Term Disability

Long Term Disability

HRA and FSA

401(k) with matching

Job summary

Neighbors Credit Union in St. Louis, MO is seeking a Marketing professional to develop, design, execute, and optimize marketing strategies and creative assets to drive member acquisition, product adoption, engagement, and retention.

You will monitor market conditions, identify trends, and provide product positioning and pricing recommendations, while reviewing offerings to stay competitive. The role requires 5-7 years in financial services and a Bachelor's degree in Marketing or related field.

Qualifications

• 5-7 years marketing experience in financial services
• Bachelor's degree in Marketing, Business, or related field
• Strong analytical and communication skills

Responsibilities

• Develop, design, execute, and optimize marketing strategies and creative assets to drive member acquisition, product adoption, engagement, and retention.
• Monitor market conditions, identify trends, and provide product, positioning, and pricing recommendations.
• Conduct regular reviews of products and services to ensure offerings remain competitive and meet evolving member needs.
• Partner with member experience and business development teams to position and promote products and services for organizational growth.
• Collaborate with internal and external partners to identify high-value consumer segments using internal data, third-party data, and market research.
• Develop, monitor, and report on KPIs related to acquisition, engagement, retention, and product performance.

Skills

Consumer banking knowledge

Analytical skills

Communication skills

Customer-focused marketing

Education

Bachelor's degree in Marketing, Business, or related field

Job description

Primary Responsibilities

• Develop, design, execute, and optimize marketing strategies and creative assets to drive member acquisition, product adoption, engagement, and retention.
• Monitor market conditions, identify trends, and provide product, positioning, and pricing recommendations.
• Conduct regular reviews of products and services to ensure offerings remain competitive and continue to meet evolving member needs and expectations.
• Partner with member experience and business development teams to effectively position and promote products and services in support of organizational growth objectives.
• Collaborate with internal and external partners to identify and define high-value consumer segments using internal data, third-party data, and market research.
• Develop, monitor, and report on key performance indicators (KPIs) related to acquisition, engagement, retention, and overall product performance.

Requirements

• 5-7 years of marketing experience in the financial services industry with demonstrated success in member/customer acquisition, product marketing, and strategic positioning.
• Bachelor’s degree in Marketing, Business, or a related field.

Knowledge & Skills

• Knowledge of consumer banking, payments, money management products, and related services.
• Strong analytical, problem‑solving, and collaboration skills.
• Excellent verbal and written communication skills.
• Customer/member-focused with the ability to develop and execute effective marketing strategies.

Salary Range

• $67,812.58 - $84,765.72

Physical Setting

• Hybrid

Schedule

• Monday through Friday 8:00 AM - 5:00 PM

Supplemental Pay?

• No

Benefits

• Medical, Dental, Vision, Life Insurance, Short Term and Long‑Term Disability, HRA and FSA, 401(k) with matching contributions.
• Tuition Reimbursement, Birthday Time Off, Vacation Time Off, Sick Time Off – Can be used for both employee and family.
• Volunteer Time Off

Physical Requirements

While performing the duties of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Ability to lift items weighing 10 pounds are required. Must have the ability to drive and may be required to travel. Reasonable accommodation can be made to enable those with disabilities to perform the described essential functions.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to changes in climate and temperature. The noise level in the work environment is usually quiet to moderate. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.