Senior Marketing Operations Manager

Algolia, Inc.; United States; Hybrid; USD 140,000 - 165,000; Full time

Job summary

Algolia is seeking a Marketing Operations Manager to join our global marketing team and drive digital and field campaigns. You will build, test, and measure programs, manage leads, and ensure data integrity across Marketo and Salesforce. You’ll optimize audiences, forms, and templates while coordinating with stakeholders across regions.

You’ll participate in Agile Scrum, maintain GDPR compliance, and help scale campaigns for our 10,000+ customers. Remote or hybrid options are available.

Qualifications

• 2-3+ years Marketo experience. Adobe Certified Expert preferred.
• 2-3+ years Salesforce experience.
• 2-3+ years managing opt-ins/outs internationally.
• Experience with agile/scrum processes preferred.
• Preference for candidates with experience at our current stage and beyond (over 10,000 customers)

Responsibilities

• Help maintain and monitor the Lead Lifecycle processing in Marketo, making sure the right leads are scored and processed as expected and delivered to Salesforce.com.
• Create/manage SFDC and Marketo setups for campaign execution.
• Create/manage audiences for emails through Marketo Smart Lists.
• Advise marketing managers on optimization of campaigns, such as recommending audience segmentation, making campaign processes repeatable, building better efficiency in campaign setups, etc.
• Monitor the email calendar to identify audience overlaps.
• Monitor data quality, ensuring leads are captured in Marketo and bi-directionally sync with Salesforce accurately.
• Manage GDPR/Data Privacy Compliance & audiences through smart lists in Marketo. Collaborate cross functionally to ensure opt-ins/outs are shared centrally.
• Manage global forms and email templates in Marketo.
• Help import offline lists into Marketo.
• Participate in the Agile Scrum process with the Marketing Operations team, ensuring sprint commitments are honored.
• Manage stakeholder communication to establish alignment on priorities and due dates.

Skills

Marketo

Salesforce

GDPR compliance

Agile Scrum

International opt-ins

Tools

Marketo

Salesforce

Job description

Algolia is the retrieval intelligence layer that turns intent into trusted, decision-grade outcomes. Powering more than 1.7 trillion queries a year for over 18,000 customers with millisecond latency and 99.999% reliability, we are the recognized leader for Search and Product Discovery by top industry analyst firms. The Algolia platform turns a company's products, content, and business rules into data that humans, applications and AI agents can act upon. The result is trusted customer experiences with stronger conversions for measurable business impact.

The Marketing Operations Manager will work with members of our global marketing team to build and execute digital and field marketing campaigns. This role will be crucial in helping our team launch marketing campaigns effectively. In order to deliver high quality campaigns, you must be willing to build, test, and measure the performances of all our marketing programs. Your day to day activities may range from list uploads to building out intricate nurture campaigns for target audiences. Your role will also consist of maintaining our database and making sure that all members of our marketing team are handling our database with the utmost care.

YOUR ROLE WILL CONSIST OF:

• Help maintain and monitor the Lead Lifecycle processing in Marketo, making sure the right leads are scored and processed as expected and delivered to Salesforce.com.
• Create/manage SFDC and Marketo setups for campaign execution.
• Create/manage audiences for emails through Marketo Smart Lists.
• Advise marketing managers on optimization of campaigns, such as recommending audience segmentation, making campaign processes repeatable, building better efficiency in campaign setups, etc.
• Monitor the email calendar to identify audience overlaps.
• Monitor data quality, ensuring leads are captured in Marketo and bi-directionally sync with Salesforce accurately.
• Manage GDPR/Data Privacy Compliance & audiences through smart lists in Marketo. Collaborate cross functionally to ensure opt-ins/outs are shared centrally.
• Manage global forms and email templates in Marketo.
• Help import offline lists into Marketo.
• Participate in the Agile Scrum process with the Marketing Operations team, ensuring sprint commitments are honored.
• Manage stakeholder communication to establish alignment on priorities and due dates.

YOU MIGHT BE A FIT IF YOU HAVE:

• 2-3+ years Marketo experience. Adobe Certified Expert preferred.
• 2-3+ years Salesforce experience.
• 2-3+ years managing opt-ins/outs internationally.
• Experience with agile/scrum processes preferred.
• Preference for candidates with experience at our current stage and beyond (over 10,000 customers)

#LI-Hybrid #LI-Remote

Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

On-Target Earnings Pay Range

$140,000—$165,000 USD

FLEXIBLE WORKPLACE STRATEGY:

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.

We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.

IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice

• Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
• All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
• We’ll never ask for payments, purchases, or financial details during the hiring process.