Senior Marketing Communications Specialist

Taleo; Eden Prairie (MN); Remote; USD 73,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase plan

401(k) contribution

Telecommuting eligibility

Job summary

UnitedHealth Group is seeking a Senior Marketing Communications Specialist to manage transactional communications for home delivery pharmacy orders, ensuring accurate, engaging, and compliant messaging across channels. This role supports cross-functional collaboration and end-to-end project management with a focus on patient experience.

The position offers telecommuting from anywhere in the United States, a competitive salary range, and a comprehensive benefits package.

Qualifications

• 3+ years of consumer-facing marketing communications experience in online and offline channels.
• Advanced proficiency with MS Office.

Responsibilities

• Plan, design and manage order-related consumer communications (email, SMS, letters, forms).
• Lead end-to-end projects for product and program communications.
• Develop calendars and manage deadlines.
• Coordinate with internal teams and agencies to ensure clear, accurate messaging.

Skills

Consumer-facing marketing

Cross-functional collaboration

Tools

MS Office

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Senior Marketing Communications Specialist (2391025)

Senior Marketing Communications Specialist - 2391025

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doingyour life's best work.

We are seeking a Senior Marketing Communications Specialist who will manage transactional communications to inform/communicate and educate consumers about their home delivery pharmacy prescription orders.This position will be responsible for the creative design and ownership of transactional communications as well as building relationships cross functionally to provide the optimal pharmacy patient consumer experience by eliminating gaps and/or confusing, inaccurate, redundant, or unnecessary touchpoints.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Guide planning and direction in the design, development, and implementation of order-related / pharmacy member communications including, but not limited to email, SMS, letters, prescription order forms, and various types of supplemental drug information
• End-to-end project management for a variety of product and program communications
• Develop project calendars and manage to deadlines
• Demonstrated ability to manage projects from end-to-end
  • Ability to think creatively against deadlines with acute attention to detail and multiple cross-functional processes
  • Add value to strategic brainstorming sessions / creative development
  • Translate objectives in a well-articulated creative brief
• Manage creative build and various rounds of revisions
  • Experience with creative concept development based on requests from multiple internal stakeholders and message development
  • Provides clear and easy-to-understand creative direction to creative partners
  • Drive strategic and tactical messaging decisions by delivering and interpreting feedback from multiple stakeholders across the organization
  • Ability to receive/interpret/provide direction and feedback to manage the various rounds of revisions among internal stakeholders and agency partners
  • Follow the creative development process including full marketing communication review, package up and route to stakeholders and finalize all approvals and feedback
• Manage individual creative / project spend
  • Estimates
  • Agency invoicing and tracking

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of consumer-facing marketing communications experience, preferably in both online and offline channels
• Advanced level of proficiency with MS Office

Preferred Qualifications:

• Well organized with ability to multi-task, think outside of the box and understand complex organizational processes and programs
• Must be able to prioritize projects, work well under pressure and meet deadlines
• Excellent self-management, reporting and follow up skills
• Exceptional writing, editing and proofreading skills
• Outstanding interpersonal and communication skills
• Self-starter, self-motivated, enthusiastic and works well under pressure

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.