Senior Marketing Cloud Developer in the USA or Canada

Cloud for Good; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Marketing Cloud Developer to drive innovative solutions for nonprofit and higher education clients. This role emphasizes technical guidance and project leadership, requiring expertise in Marketing Cloud and Salesforce. The ideal candidate will excel in client interactions, mentoring junior consultants, and optimizing service delivery. With a strong focus on outcomes, this position offers the opportunity to make a significant impact in a collaborative, home-based environment. If you're passionate about digital solutions and customer satisfaction, this role is perfect for you.

Qualifications

• 4+ years in client services or consulting services required.
• 5+ years in Marketing Cloud implementations or services engagements.

Responsibilities

• Work with clients to identify project risks and achieve satisfaction.
• Provide technical mentoring and create technical documentation.

Skills

Marketing Cloud Configuration

Salesforce APIs

AMPScript

SSJS

SQL

Client Services

Consulting Skills

Project Management

Education

Bachelor's Degree in Related Field

Tools

LucidChart

Job description

Senior Marketing Cloud Developer in the USA or Canada

The Senior Marketing Cloud Developer is responsible for development and providing technical guidance for Salesforce Marketing Cloud implementation projects. Successful candidates will be Marketing Cloud Development experts ready to design innovative digital solutions for nonprofit or higher education clients.

The objectives of the Senior Marketing Cloud Developer are to provide excellent service and value to clients through Salesforce implementation projects as a senior technical resource.

Like other senior roles at Cloud for Good, this is an outcomes-driven role. This role has a billable utilization quota and requires driving towards stated outcomes related to enablement, sales, and mentoring to be successful.

Location: Virtual: Home-based office in the USA or Canada.

Travel: Maximum 10 – 15%

Responsibilities

• Work with clients and project teams to anticipate/identify project risks, resolve issues, and achieve client satisfaction.
• Gather feedback from clients and identify best practices and lessons learned from client projects to improve and refine Cloud for Good’s service delivery approach.
• Serve as a digital thought leader for the nonprofit or higher education vertical.
• Maintain up-to-date, accurate knowledge of Marketing Cloud.
• Provide technical mentoring and coaching to junior consultants.
• Create technical documentation.
• Proactively identify areas of need for internal projects and work collaboratively with teammates to deliver internal project milestones.
• Assess client business requirements to design custom Marketing Cloud solutions.
• Build, test, and deploy declarative and/or technical solutions to meet client requirements when necessary.
• Serve as senior Digital Services team member on multi-cloud projects providing overall technical guidance for Marketing Cloud to core team members and to junior Digital Services team members.
• Optimize non-billable time to contribute to Cloud for Good Sales, Marketing, or Services delivery accelerators and other product offerings.
• Implement solutions across multiple Clouds and conduct proactive QA on team’s solutions.
• Act as a role model for Cloud for Good’s culture and values.
• Serve as an expert in Cloud for Good methodology and business process.
• Provide feedback to Cloud for Good leadership on how the company can improve.
• Perpetually contribute to the betterment of Cloud for Good.

Qualifications and Education Requirements

• Expert-level Marketing Cloud configuration knowledge.
• Expert-level skills/knowledge in multiple functional, declarative, or technical areas, and is also comfortable across other areas of Salesforce.
• Understanding of Marketing Cloud APIs and other custom development capabilities.
• Understanding of AMPScript and SSJS, and ability to develop within emails and CloudPages.
• Expert in SQL and relational database design.
• Expert in integrating external systems with Marketing Cloud.
• Experience working with nonprofits or higher education institutions.
• 4+ years of experience in client services and/or consulting services.
• 5+ years of experience in Marketing Cloud implementations or services engagements in a consultative model.
• Demonstrated experience developing and implementing Marketing Cloud best practices.
• Committed to customer satisfaction.
• Strong consulting skills, including project and time management, communication, and teamwork/collaboration.
• Demonstrated success in designing and configuring complex solutions both within Marketing Cloud and cross cloud.
• Proven track record of continuously improving organizations.
• Bachelor’s degree in a related field or equivalent education/experience required.

Preferred Skills

• Experience with Marketing Cloud Personalization/Data Cloud SDK.
• Excellent written and verbal communication skills.
• Strong, proactive leadership skills.
• Advanced time management skills to work in an environment without direct supervision or structure.
• Passion for continuous learning.
• Experience with presenting solutions to technical and functional end users and stakeholders.
• Experience with LucidChart or other workflow/solution design tools.