Senior Manufacturing Support Coordinator

Brighter Signals; Jacksonville (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Johnson & Johnson is seeking a Senior Manufacturing Support Coordinator to be based in Jacksonville, FL. The role involves coordinating function-specific programs, data analysis, CAPA activities, and cross‑functional collaboration to ensure production efficiency and quality.

Qualified candidates will have a high school diploma (associate degree preferred), strong data interpretation and regulatory knowledge, plus excellent communication.

Qualifications

• High school diploma or equivalent; Associate degree preferred.
• Interpret statistical data and manufacturing data.
• Understand ISO, FDA, and J&J regulatory requirements.
• Strong attention to detail with a focus on quality and safety.
• Proficient in Word and Excel; excellent written and verbal communication.
• Ability to work independently and in a team; strong organizational skills.
• Willingness to work 8-hour shifts Monday–Friday with overtime or 12-hour shifts as needed; travel up to 10%.

Responsibilities

• Supervise metrics, WIP, CAPA, and quality events.
• Lead investigations and contribute to CAPAs.
• Analyze production data and trends; prepare reports for management.
• Coordinate site policies and ensure production compliance.
• Collaborate with multiple departments to drive production and safety.
• Provide training to associates as required.

Skills

Data interpretation

Regulatory compliance knowledge

Attention to detail

Communication skills

Teamwork and independence

Education

High School Diploma

Associate’s Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Supply Chain Manufacturing

Job Sub Function

Manufacturing Assembly

Job Category

Business Enablement/Support

All Job Posting Locations

Jacksonville, Florida, United States of America

Job Description

Johnson & Johnson is currently recruiting for a Senior Manufacturing Support Coordinator to be based at Jacksonville, FL.

'An internal pre-identified candidate for consideration has been identified. However, all applicants will be considered.'

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Senior Manufacturing Support Coordinator coordinates function specific programs and/or processes. Coordinates functional needs in the area of departmental processes or production. They act independently, solving moderately sophisticated problems, with some latitude to change work processes and workflow. They assure us that all assigned processes are completed efficiently, and follow-up is done on all administrative details. In addition, they bring together and analyze data as requested by management. In this role they also summarize, compile, and prepare publication of project or production results to empower the business to meet its goals.

Key Responsibilities

• Supervise, drive, and update metrics, aging work-in-progress (WIP)/ Corrective Action Preventive Actions (CAPA), and departmental quality events.
• Handle departmental quality/safety events through appropriate channels.
• Update and drive investigations and participate in Investigation Decision Reports or CAPAs.
• Make corrective recommendations and identify trends in production/safety metrics.
• Coordinate site policies or oversee production within their respective areas of responsibility.
• Collaborate on assessments, inspections, inventories, as well as records management as required by management.
• Attend reviews of departmental metrics as related to their function.
• Partner with numerous departments to drive production and/or to ensure compliance with safety and quality policies.
• Performs other related duties as assigned by management.
• Provide training to other associates as required.

Qualifications

Education

• A high school diploma or equivalent is required. An Associate’s degree or equivalent experience is highly preferred.

Experience And Skills

Required

• Ability to interpret statistical data and pull production data.
• Understanding of compliance and regulatory issues.
• Must have strong attention to detail focusing on quality and safety requirements.
• Experience using Microsoft Word and Excel is required
• Excellent verbal and written communication skills
• Ability to prioritize projects and tasks and good organizational skills are required
• The ability to work independently and in a team, environment is required.
• Support compliance with external and internal regulations, such as International Standards Organization (ISO) and Food and Drug Administration (FDA) regulatory compliance, and Johnson & Johnson (J&J) requirements.
• The candidate must be willing and able to work 8 hours a day Monday-Friday, with overtime and weekends as needed or 12-hour shifts, 6pm to 6am or 6am to 6pm, including weekends, regularly.

Preferred

• Knowledge of quality systems
• Prior leadership experience is preferred.

Other

• Travel Requirements up to 10% of the time.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Preferred Skills

Agile Manufacturing, AI Judgement Integration, Assembly Operations, Communication, Data Savvy, Execution Focus, Good Manufacturing Practices (GMP), Manufacturing Processes, Manufacturing Science and Technology (MSAT), Plant Operations, Predictive Analytics, Predictive Maintenance, Problem Solving, Process Oriented, Quality Auditing, Repair Management, Safety-Oriented, Technologically Savvy