Senior Manufacturing Quality Generalist

Whirlpool Corporation; Greenville (OH); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Employee discount

Educational reimbursement

Office amenities

Job summary

Whirlpool Corporation in Greenville, Ohio is seeking a Senior Analyst, Quality Generalist to lead World Class Manufacturing (WCM) and Six Sigma initiatives across the plant. This onsite role focuses on driving continuous improvements, validating processes, and strengthening quality through data-driven methods.

You will coordinate audits, maintain control plans, perform MSA and SPC, and partner with engineering and operations to reduce defects and improve FPY and CAL SIR metrics.

Qualifications

• Bachelor's degree in Mechanical, Industrial or Mechatronics Engineering.
• 5+ years in an industrial manufacturing environment.
• 3+ years leading continuous improvement initiatives and tools (e.g., Kaizen, 8D, PDCA, Six Sigma).
• Advanced mastery of World Class Manufacturing (WCM) or Six Sigma approaches.

Responsibilities

• Identify and drive opportunities for improvement in safety and quality through systematic problem solving and standardized work.
• Follow up on internal and external audits in manufacturing areas, explaining process flow and controls to ensure quality system certification.
• Lead the preparation and maintenance of Control Plans based on PFMEA and engineering documentation.
• Maintain direct communication with process owners to equip operators with product and process inspection tools.
• Collaborate with Process and Product Engineering and Suppliers to validate equipment and lines before production release.
• Supervise MSA studies and evaluate equipment variability.
• Lead Fast Response meetings and GEMBA walks, evaluating defects and return rates.
• Monitor KPIs such as FPY and CAL SIR to drive quality improvements.
• Manage Poka-Yoke lists and monitoring schemes to ensure proper operation.
• Identify critical SPC characteristics and ensure data recording and timely countermeasures.

Skills

Kaizen

Six Sigma

PDCA

FMEA

PFMEA

MSA

SPC

GEMBA

Poka-Yoke

Line Stop

Education

Bachelor's in Mechanical/Industrial/Mechatronics

Job description

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant

pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen

and laundry appliances, the company is driving meaningful innovation to meet the evolving

needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid,

JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported

approximately $16 billion in annual net sales - close to 90% of which were in the Americas -

41,000 employees, and 35 manufacturing and technology research centers. Additional

information about the company can be found at WhirlpoolCorp.com.

This role in summary

Whirlpool is seeking qualified candidates for the position of Senior Analyst, Quality Generalist at the Greenville, Ohio facility. This is an onsite role.

In this senior role, you will be responsible for leading and driving organizational change through the implementation of World Class Manufacturing (WCM) and Six Sigma tools, aimed at solving complex problems and executing continuous improvements across the plant.

The professional in this position will coordinate and execute manufacturing quality support activities, follow up on internal and external audits, evaluate and maintain Control Plans, validate and approve processes and equipment for release to production, and ensure the rigorous application of Measurement Systems Analysis (MSA) and Statistical Process Control (SPC) with the firm goal of achieving Zero Defects.

Your responsibilities will include

• Continuous Improvement and Safety: Identify and drive opportunities for improvement in safety and quality through systematic problem solving and the refinement of standardized work together with multidisciplinary teams.
• Audits and Compliance: Follow up on internal and external audits in manufacturing areas, explaining process flow and controls to ensure quality system certification.
• Control Plans and FMEA: Lead the preparation and maintenance of Control Plans based on Process FMEA (PFMEA) technical documentation, engineering drawings, and validation results.
• Operational Support: Maintain direct communication with process owners to equip operators with adequate product and process inspection tools.
• Equipment and Process Validation: Collaborate with Process Engineering, Product Engineering, and Suppliers in the prior validation and approval of equipment and lines before their release to production.
• Measurement Systems Analysis (MSA): Supervise measurement devices, ensure MSA studies are conducted, and evaluate equipment variability.
• Fast Response and GEMBA: Lead and actively participate in Fast Response meetings and GEMBA walks, evaluating customer return rates and internal defects.
• Key Performance Indicators (KPIs) Monitoring: Monitor and favorably impact key quality indicators, such as CAL SIR and First Pass Yield (FPY).
• Poka-Yoke Systems: Manage the error-proofing device (Poka-Yoke) list and implement monitoring schemes to ensure proper operation.
• Statistical Process Control (SPC): Identify critical process and product characteristics required for SPC, ensuring data recording, statistical analysis, and timely countermeasures.
• Line Stop Authority: Stop production lines or machinery together with responsible areas when non-conformances compromising product quality are detected.
• 5+ years of experience in an industrial manufacturing environment
• 3+ years of experience leading continuous improvement initiatives and tools (e.g., Kaizen, 8D, PDCA, Six Sigma)

Preferred skills and experiences

• 3+ years of specific experience in Quality areas
• Bachelor's degree in Mechanical, Industrial or Mechatronics Engineering
• Advanced mastery of World Class Manufacturing (WCM) methodology or Six Sigma approaches
• In-depth knowledge and practical application of Statistical Process Control (SPC) and Measurement Systems Analysis (MSA)
• Demonstrated ability to apply advanced problem-solving tools (Design of Experiments - DOE, Statistical Analysis, Kaizens)
• Excellent organizational, leadership, communication, conflict management, and team facilitation skills

What we offer

Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).

Additional information

Whirlpool's Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:

• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
• Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

Whirlpool Corporation

Improving life at home has been at the heart of our business for 112 years - it is why we exist and why we are passionate about what we do. That's why consumers trust our brands. We never take that for granted. We work every day to earn that trust by continually evolving and innovating for our consumers, helping our environment and communities thrive, and nurturing our talent to bring their talent home to Whirlpool.