Senior Managers, Digital Product Solution Design

American Express Travel Related Services Company, Inc.; New York (NY); Remote; USD 105,000 - 165,000; Full time

Job summary

A leading company seeks a Senior Manager for Digital Product Solution Design in New York. The role involves gathering business requirements, designing products, and improving customer experience using innovative technologies. Candidates should hold a Master's degree and have relevant experience in product design and cloud technologies.

Qualifications

• 1 year of experience with requirements analysis and product design.
• Experience with technical solution analysis and Agile practices.

Responsibilities

• Gather business requirements and design products consistent with specifications.
• Analyze technology stack and improve customer experience.

Skills

requirements analysis

product design

technical solution analysis

Agile practices

software design

cloud technologies

Big Data analytics

Education

Master’s degree in Computer Science

Master’s degree in Engineering

Master’s degree in Information Systems

Master’s degree in Business Administration

Tools

Amazon Web Services

CI/CD services

EC2

EMR

Lambda

S3

Job description

American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Solution Design to gather business requirements and data, and design and develop products consistent with specifications. Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers.



Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 1 year of experience with requirements analysis, and product design and development. Experience must include 1 year of experience with each of the following: technical solution analysis, design, and execution; delivering industry leading solutions to market; implementation and execution of Scrum and Agile practices to develop applications and deliver technology solutions; software design, development, testing, and implementation; Public Cloud Amazon Web Services technologies, including CI/CD services, EC2, EMR, Lambda, and S3; and SaaS, PaaS, IaaS, CaaS for emerging cloud use cases, including Machine Learning, Mainframe modernization, and enterprise Big Data analytics. Telecommuting is available from anywhere in the U.S.



Job Location: New York, NY



Rate of Pay: $105,019.00 - $165,000.00 annually



Any interested candidate should send resume and cover letter identifying the job opportunity by title to Michael A Biedermann, Vice President Recruitment, American Express (headquarters), 200 Vesey Street, New York, NY 10285, MAIL CODE 01-35-01, or visit https://www.americanexpress.com/en-us/careers/ and enter keyword 25008148 when prompted.



American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.



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