Senior Manager, Zscaler

Vanguard; Charlotte (NC); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Vanguard is seeking a senior leader to oversee the network security team and drive long-term strategy for a hybrid work environment. You will guide design, deployment, and operation of network technologies and cloud security solutions, including Zscaler ZIA/ZPA, while ensuring policy compliance and performance objectives.

You will collaborate with security operations and other IT groups to resolve complex problems and advance zero-trust initiatives in on-prem and cloud-delivered environments.

Qualifications

• Minimum of ten years related work experience in network/security.
• Graduate degree preferred but equivalent experience acceptable.

Responsibilities

• Oversees network services and long-term strategies to meet current and future requirements.
• Leads design, installation, and integration of new network technologies.
• Manages complex issue resolution and escalation across multiple teams.

Skills

Leadership and people management

Zero Trust design

Cloud security architecture

Security policy enforcement

Education

Bachelor's degree in a related field

Graduate degree preferred

Tools

Zscaler ZIA

Zscaler ZPA

Firewalls and VPNs

Job description

Oversees the network team, which provides network services, and ensures long-term strategies meet current and future network requirements. Manages the evaluation and selection of network technologies.

Responsibilities

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Oversees the network team, which provides network services, including designing, installing, configuring, and integrating new network technologies. Ensures network installations meet standards and align with the divisional strategy.
• Manages the resolution of the most complex issues elevated from Support Center and Technical Services groups. Ensures problem identification, escalation, and resolution occurs in an expedient manner on all platforms.
• Oversees the implementation and maintenance of policies and procedures, system monitoring and automation, and troubleshooting activities. Identifies opportunities for continuous improvement. Ensures the maintenance of the telecom network documentation repository.
• Participates in the development of short and long term department goals. Implements operational plans to achieve department objectives. Ensures service level commitments are clearly understood to meet business needs.
• Manages the testing, evaluation, and selection of vendor products and manages relationships with vendors.
• Ensures compliance with Information Technology and Information Security policies and procedures within the team, and ensures deliverables meet Information Security Requirements.
• Manages enterprise and data center network security strategies leveraging modernized cloud-delivered security services.
• Manages and governs the team responsible for Zero Trust access architectures using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), enabling secure user to application connectivity without traditional network based trust models.
• Leads security services in application hosting environments with Zscaler Cloud Connector and Zscaler Branch Connector.
• Leads architectural patterns for secure internet access, private application access, and SaaS security, including traffic steering, identity based access controls, and policy enforcement across hybrid and remote work scenarios.
• Ensures Zscaler architecture aligns with Zero Trust principles, regulatory requirements, and enterprise security standards, including data protection and compliance controls.
• Partners with security operations teams to ensure architectures support operational visibility, threat prevention, user experience monitoring, and lifecycle management across both on prem and cloud delivered security platforms.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of ten years related work experience. Network experience preferred.
• Undergraduate degree in a related field or the equivalent combination of training and experience. Graduate degree preferred.
• Strong working knowledge of network and cloud security architecture principles, segmentation strategies, and Zero Trust design models.
• Management experience with Zscaler platforms, including ZIA and ZPA, and their role in secure internet access, private application access, and Zero Trust network transformations.
• Strong understanding of integrating firewall and Zscaler architectures with identity providers, routing, load balancing, application delivery, and hybrid cloud connectivity models.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.