Senior Manager, WW Professional Education – OTTAVA

Johnson & Johnson; Santa Clara (CA); On-site; USD 168,000 - 272,000; Full time

Job summary

An established industry player is seeking a Senior Manager for WW Professional Education to enhance surgical training protocols. This role is pivotal in shaping customer learning experiences for an innovative surgical robotic system. The ideal candidate will lead a dedicated team, collaborate with various stakeholders, and ensure the training programs meet critical learning objectives. If you are passionate about advancing surgical education and have a strong background in healthcare, this opportunity allows you to make a significant impact on patient care and outcomes. Join a forward-thinking organization committed to healthcare innovation and excellence.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short- and Long-term Disability

401(k) Retirement Plan

Vacation Time

Sick Time

Holiday Pay

Personal Time Off

Qualifications

• 8+ years in Healthcare Commercial roles with documented success.
• Experience in Robotics and related procedures.
• Strong project management and communication skills.

Responsibilities

• Lead customer training protocols and support assets.
• Collaborate with teams to deliver integrated learning experiences.
• Develop metrics tracking education program efficiency.

Skills

Healthcare Commercial Roles

Robotics

Project Management

Influence Management

Communication Skills

Education

MBA or Post-Graduate Degree

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Medical Affairs Group

Job Sub Function:

Professional Medical Education

Job Category:

Professional

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

We are searching for the best talent for a Senior Manager, WW Professional Education – OTTAVA to be in Santa Clara, CA.

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose

The Senior Manager, WW Professional Education – OTTAVA is responsible for the architecture, validation, and metrics associated with the customer learning experience for OTTAVA, J&J’s surgical robotic system. They will ensure seamless integration of curriculum and learning technologies as well as proactively monitor the effectiveness of the training program. Additionally, the Professional Education team is responsible for training and supporting numerous OTTAVA clinical trial sites. The Senior Manager will partner closely with R&D, Regulatory and Scientific Affairs, Global Strategic Marketing, Commercial Education, Commercial leadership, and External Partners to ensure the overall learning experience meets key learning objectives for our clinical customers.

Responsibilities:

• Lead a team of Managers of WW Professional Education in the development of customer training protocols and support assets.
• Lead customer training events in support of platform development milestones.
• Train and support surgical teams at OTTAVA clinical trial sites.
• Collaborate with professional education teammates and external stakeholders to deliver a fully integrated customer learning experience that is validated to deliver on learning objectives.
• Collaborate with commercial education team on strategy to ensure synchronization of customer & internal training development & implementation.
• Capture customer insights and ongoing VoC to define requirements for education program and implement a process of continuous improvement.
• Develop and report to senior management an extensive set of metrics tracking education program efficiency and effectiveness, ensuring we can meet safety and business objectives.
• Develop global faculty and lead curriculum development working groups.
• Enable strong collaboration with multiple internal and external partners.

Qualifications:

Required:

• Minimum of 8 years in progressive Healthcare Commercial roles (e.g., Sales, Sales Training, Prof Ed, Marketing and/or Sales Management) with documented success.
• Minimum of 3 years experience in related platforms and procedures (Robotics, Endocutters, Energy, Colorectal, Thoracic, Bariatric, Gynecology and Urology). Mastery of anatomical, specialty and product knowledge.
• Project management experience
• High technological and business aptitude
• Strong influence management and communications skills
• Demonstrated ability to develop and manage internal and external networks
• Previous experience as a people manager

Preferred:

• Previous experience leading complex learning and development programs
• Previous experience working in Marketing
• Previous experience in Medical Device Education (external or internal stakeholder training)
• MBA or other Post-Graduate Degree

Other Skills and Abilities:

• Proven ability to understand business strategy; translate it into Med Tech Education solutions (Professional, Commercial and Marketing Education) that support the company’s business goals
• Ability to collaborate and influence internal partners without direct reporting responsibilities across a matrix organization
• Leadership/influence management and persuasive skills
• Proven ability to develop long-term strategy and successful execution
• Excellent communication, analytical, conflict management, complex project management, people management and development skills.

Travel Requirements

Domestic and global overnight travel may be required up to 50%

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([e-mail]) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is $168,000 to $271,400.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

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