Senior Manager, Warehouse System Solutions

Mondelēz International; Pennsylvania; Hybrid; USD 140,000 - 193,000; Full time

Benefits offered by this job

Health insurance

Wellness and family support programs

Life and disability insurance

Retirement savings plans

Paid leave programs

Education related programs

Paid holidays and vacation time

Job summary

Mondelēz International in the United States is seeking a Warehouse System Solutions Sr. Manager to lead a regional team of six specialists and drive end-to-end SAP S/4HANA and EWM support, standardization, and optimization across US facilities.

You will oversee WMS implementations, testing, and cross-functional consulting, shaping the technology roadmap, and ensuring on-time, on-budget delivery with measurable improvements in operations.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Information Systems, Engineering, or a related field.
• 7+ years of experience in warehouse management systems, with deep expertise in SAP S/4HANA and SAP EWM.
• 3+ years of people leadership experience, including managing regionally distributed teams.
• Proven track record of leading WMS implementations end-to-end from scoping through stabilization.
• Strong understanding of warehouse operations, inventory management, and distribution processes.
• Demonstrated ability to drive standardization and accountability across multiple sites and regions.
• Excellent communication and stakeholder management skills; ability to influence at all organizational levels.
• Willingness and ability to travel 50% - 100% based on business needs and active initiatives.
• Preferred Experience in CPG, food & beverage, or FMCG industries.
• SAP EWM certification or advanced SAP training credentials.
• Experience applying change management methodologies in large-scale technology rollouts.
• Familiarity with complementary warehouse technologies such as ring scanners, automation systems, WCS/WES platforms.
• PMP or equivalent project management certification.

Responsibilities

• Team Leadership & Development: Lead, coach, and develop a team of six Warehouse System Solutions professionals, each assigned to a US region.
• Strategic Roadmap & Standardization: Drive standardization of system configurations, processes, and best practices across regions.
• WMS Implementations & Project Delivery: Lead all WMS implementation projects from planning through go-live and stabilization.
• Operational Support & Continuous Improvement: Oversee SAP S/4 and EWM system support across the US network.
• Testing & Risk Management: Oversee testing activities including UAT, integration, and regression testing.
• Cross-Functional Collaboration: Partner with IT, operations, and vendors to deliver system solutions.
• Travel & Stakeholder Engagement: Travel as needed and maintain strong relationships with site leadership.

Skills

SAP S/4HANA

SAP EWM

Warehouse management

Team leadership

Project delivery

Change management

Stakeholder management

Travel readiness

Education

Bachelor’s degree in Supply Chain, Logistics, Information Systems, Engineering, or a related field

Tools

Ring scanners

Automation systems

WCS/WES platforms

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. The Warehouse System Solutions Sr. Manager leads a team of six regionally assigned system specialists responsible for the end-to-end support, optimization, and strategic evolution of SAP S/4HANA and Extended Warehouse Management (EWM) across the US CS&L network. This role sets the strategic technology roadmap for warehouse management systems, drives standardization across all US operations, and ensures accountability for system performance, project delivery, and continuous improvement. The Sr. manager serves as the primary point of leadership for WMS implementations, system enhancements, and cross-functional consulting on any initiative that impacts SAP S/4 or EWM. With a team structured around regional ownership, this role ensures consistent support and performance across all facilities while elevating the capabilities of the broader network.

Key Responsibilities

• Team Leadership & Development Lead, coach, and develop a team of six Warehouse System Solutions professionals, each assigned to a US region, ensuring consistent performance and professional growth.
• Set clear expectations, KPIs, and accountability standards across the team.
• Foster a culture of ownership, collaboration, and knowledge-sharing so that regional expertise benefits the entire network.
• Conduct regular one-on-ones, performance reviews, and talent development planning.
• Recognize and develop high-potential team members; create succession plans for critical roles.
• Strategic Roadmap & Standardization Drive standardization of system configurations, processes, and best practices across all regions and facilities.
• Identify opportunities to leverage technology for operational efficiency, cost reduction, and service improvement.
• Partner with senior leadership to align the systems roadmap with broader CS&L and business objectives.
• Translate business strategy into executable technology and process initiatives with measurable outcomes.
• WMS Implementations & Project Delivery Lead all WMS implementation projects from planning through go-live and stabilization, ensuring on-time, on-budget, and on-scope delivery.
• Oversee and support system testing activities including UAT, integration, and regression testing for new implementations and upgrades.
• Act as the primary escalation point for implementation risks, issues, and critical decisions.
• Coordinate resource allocation and workload management across the regional team to support concurrent projects.
• Operational Support & Continuous Improvement Oversee day-to-day SAP S/4 and EWM system support across the US warehouse network.
• Lead and coordinate key operational initiatives including pick line resets, inventory root cause analyses (RCAs), system enhancements, and end-user training programs.
• Ensure timely resolution of system issues and drive root cause analysis to prevent recurrence.
• Monitor system performance metrics and proactively identify and address gaps before they impact operations.
• Consulting & Cross-Functional Partnership Serve as the internal subject matter expert and consultant for any project or initiative that impacts SAP S/4HANA and/or EWM.
• Partner with IT, operations, engineering, and third-party vendors to evaluate, design, and deliver system solutions.
• Provide guidance and impact assessments for proposed changes to warehouse processes, layouts, or technology.
• Build and maintain strong relationships with site leadership and regional operations teams.

More About This Role

• Bachelor’s degree in Supply Chain, Logistics, Information Systems, Engineering, or a related field.
• 7+ years of experience in warehouse management systems, with deep expertise in SAP S/4HANA and SAP EWM.
• 3+ years of people leadership experience, including managing regionally distributed teams.
• Proven track record of leading WMS implementations end-to-end from scoping through stabilization.
• Strong understanding of warehouse operations, inventory management, and distribution processes.
• Demonstrated ability to drive standardization and accountability across multiple sites and regions.
• Excellent communication and stakeholder management skills; ability to influence at all organizational levels.
• Willingness and ability to travel 50% - 100% based on business needs and active initiatives.
• Preferred Experience in CPG, food & beverage, or FMCG industries.
• SAP EWM certification or advanced SAP training credentials.
• Experience applying change management methodologies in large-scale technology rollouts.
• Familiarity with complementary warehouse technologies such as ring scanners, automation systems, WCS/WES platforms.
• PMP or equivalent project management certification.

This role operates within a dynamic, fast-paced logistics environment requiring frequent travel to US warehouse and distribution sites. Travel expectations range from 50% - 100% depending on active implementation projects, operational initiatives, and site support needs. The Warehouse System Solutions Manager must be comfortable working in both corporate and warehouse/distribution center settings and must be prepared to flex their schedule to meet the demands of the business. Periods of high travel intensity should be expected during WMS go-lives, pick line resets, major system changes, or significant operational disruptions requiring on-site support.

Salary and Benefits

The base salary range for this position is $140,300 to $192,940; the exact salary depends on several factors such as experience, skills, education and location.

In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

• health insurance
• wellness and family support programs
• life and disability insurance
• retirement savings plans
• paid leave programs
• education related programs
• paid holidays and vacation time

Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company. Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy.

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands - including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products-are close at hand for our consumers across the country.

Equal Opportunity Statement

Mondelez International offers an Equal Employment Opportunity/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Accommodation Statement

Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal Job Type Regular Project and Program Management Business Capability At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!