Senior Manager, Visual Storytelling & Messaging Expert

Salesforce.com, inc.; Austin, Northern (TX, KY); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Benefits package including health/dent

Job summary

Salesforce, inc. seeks a Senior Manager, Visual Storytelling & Messaging Expert to translate complex product roadmaps into clear, compelling narratives and high-impact visuals for sales, customers, and industry.

You will standardize visual delivery, build a reusable asset library, and partner with Executive Communications and Marketing to align tone, values, and clarity across assets. This role demands mastery of both messaging and design with tools like Google Slides, Adobe Creative Suite, and

Qualifications

• 10-15 years experience in messaging, storytelling for software, platform or services business.
• 8+ years in creative and visual design.
• Expert in Google Slides, Adobe Creative Suite, and Figma.
• Excellent experience in video editing.
• Strong relationship builder across teams.

Responsibilities

• Translate vision and complex technical roadmaps into cohesive, audience-specific visual experiences.
• Standardize visual delivery by creating and managing a reusable asset library.
• Partner with leadership, Executive Communications and Marketing to drive key narratives.
• Drive 90%+ on-time delivery and on-target messaging for presentations and assets.
• Develop and maintain a Visual Messaging Playbook defining visuals across enablement collateral.
• Act as strategic creative partner for rapid brainstorming and whiteboard sessions.
• Design high quality presentations, assets, and imagery; direct designers or agencies when needed.
• Establish feedback loops to reduce revision cycles.

Skills

Visual storytelling

Copywriting

Executive communications

Design leadership

Project management

Public speaking

Stakeholder management

Education

Tools

Google Slides

Adobe Creative Suite

Figma

Job description

Senior Manager, Visual Storytelling & Messaging Expert

The Visual Storytelling & Messaging Expert serves as the creative engine for executive leadership, bridging the gap between complex technical product narratives and high-impact visual delivery. You are the storyteller of the key messages, transforming abstract strategic initiatives into clear, compelling, and visually resonant narratives for sales, customers, and industry.

Translate vision and complex technical roadmaps and messages into cohesive, audience-specific visual experiences.

Standardize visual delivery by creating and managing a reusable asset and content library.

Partner with your leadership, Executive Communications and Marketing to drive key narratives delivered via speaking engagements and easy to follow assets, ensuring content resonates for internal and external audiences.

Streamline creative workflows with leadership to ensure 90%+ on-time delivery and on target messaging for presentations and assets.

Serve as the primary steward for messaging, ensuring visual assets and accompanying narratives are in lockstep regarding tone, values, and clarity.

Develop and maintain a "Visual Messaging Playbook" that defines how we visualize key concepts across all enablement collateral.

Simplify messaging to drive clarity and alignment on company and business organization direction.

Act as the strategic creative partner, collaborating across teams as a "whiteboard partner" for rapid brainstorming sessions.

Be expert in designing high quality presentations, assets, and imagery; while being able to create art direction for designers or creative agencies when appropriate/

Establish and manage feedback loops that reduce revision cycles

The "Double-Threat" Skillset: Mastery of both the message (copywriting, narrative arc) and the medium (high-fidelity design in Google Slides, Adobe Creative Suite, Figma). Strong with words and expert and expert at design.

Executive Agility: High comfort level with ambiguity and rapid timeline shifts. You thrive when asked to "whiteboard" a concept 24 hours before a major stage event.

Translational Intelligence: The ability to take a deeply technical "product-first" slide and pivot it to a "value-first" customer narrative without losing accuracy.

Visual Facilitation: Adept at whiteboard and extracting ideas from brainstorming sessions to clear, simple narratives and strong visuals.

10 -15 years experience in messaging, storytelling for software, platform or services business

8+ years in creative and visual design

Expert in Google Slides, Adobe Creative Suite, Figma

Excellent experience in video editing

Strong Relationship builder: Proven track record of building trust across teams to surface Customer Success stories on our latest initiatives

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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