Senior Manager, Visual Storytelling & Messaging Expert

Salesforce, Inc.; Austin (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Salesforce, Inc. is seeking a Visual Narrative & Messaging Expert to translate complex product roadmaps into clear, compelling visuals for executives, customers, and partners.

You will own the messaging playbook, standardize asset libraries, and collaborate with leadership to drive narratives across presentations, assets, and campaigns. The role requires a deep background in content strategy, design, and storytelling for software platforms.

Qualifications

• 10–15 years experience in messaging, storytelling for software, platform or services business.
• 8+ years in creative and visual design.
• Expert in Google Slides, Adobe Creative Suite, Figma.
• Excellent experience in video editing.
• Strong relationship builder: proven track record of building trust across teams to surface Customer Success stories.

Responsibilities

• Translate vision and complex technical roadmaps into cohesive, audience-specific visual experiences.
• Standardize visual delivery by creating and managing a reusable asset and content library.
• Partner with leadership to drive key narratives via speaking engagements and assets for internal and external audiences.
• Streamline creative workflows with leadership to ensure on-time delivery and on-target messaging for presentations and assets.
• Act as strategic creative partner, designing high-quality presentations, assets, and imagery; provide art direction when needed.

Skills

Messaging & storytelling

Creative design

Presentation design

Google Slides

Adobe Creative Suite

Figma

Video editing

Relationship building

Tools

Google Slides

Adobe Creative Suite

Figma

Video editing software

Job description

*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryOperationsJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Visual Storytelling & Messaging Expert serves as the creative engine for executive leadership, bridging the gap between complex technical product narratives and high-impact visual delivery. You are the storyteller of the key messages, transforming abstract strategic initiatives into clear, compelling, and visually resonant narratives for sales, customers, and industry.**Visual Narrative Strategy:*** Translate vision and complex technical roadmaps and messages into cohesive, audience-specific visual experiences.* Standardize visual delivery by creating and managing a reusable asset and content library.* Partner with your leadership, Executive Communications and Marketing to drive key narratives delivered via speaking engagements and easy to follow assets, ensuring content resonates for internal and external audiences.* Streamline creative workflows with leadership to ensure 90%+ on-time delivery and on target messaging for presentations and assets.**Messaging Architecture & Stewardship:*** Serve as the primary steward for messaging, ensuring visual assets and accompanying narratives are in lockstep regarding tone, values, and clarity.* Develop and maintain a "Visual Messaging Playbook" that defines how we visualize key concepts across all enablement collateral.* Simplify messaging to drive clarity and alignment on company and business organization direction.**Executive Creative Collaboration:*** Act as the strategic creative partner, collaborating across teams as a "whiteboard partner" for rapid brainstorming sessions.* Be expert in designing high quality presentations, assets, and imagery; while being able to create art direction for designers or creative agencies when appropriate/* Establish and manage feedback loops that reduce revision cycles**Core Competencies & Traits:*** The "Double-Threat" Skillset: Mastery of both the *message* (copywriting, narrative arc) and the *medium* (high-fidelity design in Google Slides, Adobe Creative Suite, Figma). Strong with words and expert and expert at design.* Executive Agility: High comfort level with ambiguity and rapid timeline shifts. You thrive when asked to "whiteboard" a concept 24 hours before a major stage event.* Translational Intelligence: The ability to take a deeply technical "product-first" slide and pivot it to a "value-first" customer narrative without losing accuracy.* Visual Facilitation: Adept at whiteboard and extracting ideas from brainstorming sessions to clear, simple narratives and strong visuals.**Minimum Requirements:*** 10 -15 years experience in messaging, storytelling for software, platform or services business* 8+ years in creative and visual design* Expert in Google Slides, Adobe Creative Suite, Figma* Excellent experience in video editing* Strong Relationship builder: Proven track record of building trust across teams to surface Customer Success stories on our latest initiativesUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.########################