Senior Manager Validation Compliance

Reynolds American Inc.; Winston-Salem (NC); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401(k) plan

Health benefits

Life insurance

Education assistance

Paid time off

Job summary

Reynolds American Inc. is seeking a Senior Manager Validation Compliance in Winston‑Salem, NC. The role oversees validation processes for regulatory initiatives, leads change control, and champions AI-enabled improvements while guiding a team and coordinating audits.

The position requires a Bachelor’s degree with 5+ years of relevant experience, or an Associate’s degree with 6+ years, plus strong leadership and governance skills. Collaborative and data-driven, you’ll drive continuous improvement.

Qualifications

• Bachelor’s degree or higher with relevant experience in validation, QA, IT, finance, engineering, manufacturing, or labs.
• 5+ years of relevant experience for Bachelor’s degree; 6+ years for Associate’s degree.
• Experience with scripted testing, qualification, verification and/or validation; validation activities management preferred.
• Demonstrated technical leadership skills; experience managing direct reports preferred.
• Ability to effectively utilize AI-enabled governance and tooling.

Responsibilities

• Maintain and execute validation strategy, framework, and governance for regulatory initiatives across RAI operating companies.
• Lead validation initiatives from new or modified regulations and provide escalation when needed.
• Oversee personnel and service providers in validation activities, ensuring staffing and timely issue escalation.
• Assess and leverage AI technologies to improve validation efficiency while ensuring governance of AI outputs.
• Develop and deliver presentations, communications, training materials, and metrics for stakeholders.

Skills

AI governance

Change control

Project management

Regulatory compliance

Leadership

MS Excel

Education

Bachelor’s degree

Associate’s degree

Tools

MS Word

PowerPoint

Job description

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Senior Manager Validation Compliance in Winston‑Salem, NC.

The Senior Manager, Validation Compliance maintains and executes validation processes for regulatory compliance initiatives across RAI operating companies. The position oversees change control for existing and new validations, ensuring compliance with governing procedures; reviewing and approving employee and service provider deliverables. The position champions innovation and continuous improvement through the responsible implementation and use of AI-enabled technologies to enhance validation efficiency and effectiveness. The position leads and manages employees through goal setting, coaching, performance evaluation, succession and development planning. This position also serves as Validation Project Subject Matter Expert (SME) and back-up to the Validation Process SME during regulatory inspections.

Your Key Responsibilities Will Include

• Maintain and execute validation strategy, framework, processes and process governance for FDA and other regulatory compliance initiatives across RAI operating companies.
• Lead and manage key validation initiatives resulting from new or modified regulations, guidance, corporate assumptions and strategies, including escalation as appropriate.
• Oversee employee and service providers involved in the execution of validation processes, change control, and related deliverables, ensuring compliance with governing procedures, appropriate staffing, workload distribution and timely issue escalation.
• Assess, implement and leverage approved AI technologies to enhance validation efficiency, support decision-making, and drive continuous improvement while ensuring accountability for the review and appropriate use of AI-generated outputs.
• Develop and deliver presentations, communications, training material, and metrics to stakeholders at all levels of the organization.
• Provide leadership and participation in internal and external audits, and cross-functional collaboration for existing, planned, and pending activities.
• Assume responsibility for contract management, financial forecasting, budgeting, and invoicing.
• Lead, manage, and develop direct reports via goal setting, coaching, performance evaluation, succession and development planning.
• Serve as a Validation Project SME and back-up to the Validation Process SME, presenting validation frameworks, processes, and project deliverables during regulatory inspections

What are we looking for?

• Bachelor’s degree with 5+ years relevant experience or associate’s degree with 6+ years relevant experience. Relevant experience could include validation, quality assurance, information technology, finance, engineering, manufacturing, laboratory or related roles.
• Experience with scripted testing, qualification, verification and/or validation; experience managing validation activities is preferred.
• Demonstrated technical leadership skills. Experience managing direct reports is preferred.
• Demonstrated ability to effectively utilize AI-enabled tools, adhering to established governance requirements.
• Results-oriented with the ability to prioritize and multi-task to meet validation timing and methodology requirements, projects and adapt to rapidly changing priorities.
• Acute attention to detail, strong adherence to process and protocol and competency for intense technical reading.
• Strong interpersonal, collaboration and communication skills with ability to interact and collaborate with all levels at RAI Operating Companies.
• Demonstrated project management skills ability to streamline processes.
• Works proficiently in MS Excel, Word, PowerPoint.
• Ability to work independently, make decisions and drive execution with a sense of urgency.

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.

See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

Salary And Benefits Overview

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Dependent Scholarship Programs
• Free confidential personal financial counselling service
• On-site health centers and 24/7 fitness centers at certain company locations
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Health-care concierge service
• Volunteer service opportunities
• Extensive training opportunities
• Company vehicle for eligible employees
• Mobile phone allowance for eligible employees
• Paid Leave
  • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
  • Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
  • Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
  • Paid Parental Leave + temporary reduced work schedule opportunity
  • Funeral Leave
  • Short-Term Disability Leave
  • Long-Term Disability Leave
  • Jury Duty Leave
  • Military Leave
  • Released Time for Children’s Education
  • Community Outreach Leave
  • Other paid leave benefits, as required by state or local law
• Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [e-mail]

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