Senior Manager, US Communications — Rare Tumors (Hybrid)

EMD Serono, Inc.; Boston (MA); Hybrid; USD 122,000 - 183,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement contributions

Job summary

EMD Serono, Inc. in Boston, MA, seeks a Senior Manager, US Communications to guide end-to-end tactics for Rare Tumors and to help anchor a Fertility launch, leveraging deep US market understanding.

You will collaborate with Brand, Medical Affairs, Legal, and Regulatory teams to ensure compliant, high-impact communications. The role requires hands-on leadership across planning, briefing, drafting, review, and launch, with a focus on agency management, MLR processes, and vendor coordination.

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, or related field.
• Minimum 7 years of experience in pharmaceutical, biotech, or healthcare communications, ideally with exposure to rare disease and US market dynamics.
• Demonstrated hands-on experience managing communications tactics end-to-end, including agency/vendor management, MLR review processes and pharmaceutical compliance requirements.
• Experience supporting or partnering with business/brand leadership as a trusted communications advisor.
• Strong writing, editing, and project management skills; comfortable managing multiple brands and workstreams simultaneously.
• Ability to operate with urgency and integrity in a fast-paced, matrixed environment.
• Fluent in English; both verbal and written

Responsibilities

• Serve as the go-to US communications partner and liaison for Rare Tumors business leadership, translating business priorities into communications strategy and keeping leadership informed on plans, risks, and results.
• Lead end-to-end execution of communications tactics across the three US Rare Tumors brands (from planning and briefing through drafting, review, and launch) for internal communications, media, patient-facing materials, and executive/spokesperson support.
• Actively support the planning and execution of an upcoming Fertility launch, partnering cross-functionally with brand, medical, and other TA communications colleagues.
• Own the operational backbone of the work: manage agency and vendor contracts and budgets, and shepherd content through MLR.
• Navigate the US healthcare communications landscape fluently: media relations, patient advocacy, congress support, and issues management specific to the US market.
• Build strong working relationships across Communications, Brand/Marketing, Medical Affairs, Legal, Regulatory, Patient Advocacy, and Market Access to keep tactics moving without friction.
• Flex support to other US therapeutic areas as needed, based on evolving business priorities.

Skills

Writing & editing

Project management

Stakeholder management

Agency/vendor management

Public relations

US market knowledge

Education

Bachelor's degree in Communications, Public Relations, Journalism, or related field

Tools

Sprinklr

Job description

EMD Serono, Inc. in Boston, MA, seeks a Senior Manager, US Communications to guide end-to-end tactics for Rare Tumors and to help anchor a Fertility launch, leveraging deep US market understanding.

You will collaborate with Brand, Medical Affairs, Legal, and Regulatory teams to ensure compliant, high-impact communications. The role requires hands-on leadership across planning, briefing, drafting, review, and launch, with a focus on agency management, MLR processes, and vendor coordination.